IBM Support

PH59360: COGNOS ANALYTICS USING APACHE HTTP SERVER WITH SSO FAILS TO LOADAPI KEYS

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APAR status

  • Closed as fixed if next.

Error description

  • When Cognos Analytics is configured to use Apache HTTP Server
    and SSO, the Profile and Settings -> My API Keys area returns an
    error that says:
    
    Something is not quite right.
    An unexpected error has occurred while loading the API keys.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 12.0.3                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH59360

  • Reported component name

    COGNOS ANALYTIC

  • Reported component ID

    5724W12XX

  • Reported release

    B24

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2024-01-23

  • Closed date

    2024-04-25

  • Last modified date

    2024-04-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B24","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
25 April 2024