IT44943: EXCHANGE BACKUP LEAVES TEMP FILES/FOLDER ON %SYSTEMDRIVE%

APAR status

• Closed as program error.

Error description

• When using IBM Storage Protect Plus to backup Exchange server,
  
  temporary files are being left behind on the main %SYSTEMDRIVE%
  
  
  (eg. 'c: drive') of the Exchange Server. These temporary files
  
  are taking up a lot of space and causing the %SYSTEMDRIVE% to
  
  become full.
  
  Please see following an example of the temporary files created:
   Dir of C:\Users\<UserName>\AppData\Local\Temp\tmp_0ab12cd.as1
        date/time  1.319.806   tmp_00ab12cd.as1.format.ps1xml
        date/time           1.184   tmp_00ab12cd.as1.psd1
        date/time  1.834.870   tmp_00ab12cd.as1.psm1
  
  Microsoft Powershell "Import-PSSession" generates these files
  
  automatically. Normally these are deleted after the program
  
  exits, but sometimes these persist and eat up the space on the
  
  system drive.
  
  IBM Spectrum Protect Plus Versions Affected:
  IBM Spectrum Protect Plus 10.1.1x and later
  

Local fix

• The SPP Exchange temp files in
  
     %SYSTEMDRIVE%\USERS%USERNAME%\AppData\Local\Temp\<sub_dir>
  
  can be safely removed.
  When deleting the temporary files ensure no other job is running
  
  for IBM Storage Protect Plus Exchange.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.x.                      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in IBM Spectrum Protect Plus level     *
  * 10.1.16. Note that this is subject to change at the          *
  * discretion of IBM                                            *
  ****************************************************************
  

Problem conclusion

• This problem has been fixed so that the temporary files are
  removed are removed after backup.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels