IBM Support

IT44866: REST API COMMAND RETURNS "TOTALDATATRANSFERRED: 0" ON EXCHANGE SERVER

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APAR status

  • Closed as program error.

Error description

  • When using REST API command "/api/progress" to get the transfer
    size of
    
    Exchange backups, following output for value
    'totalDataTransferred' is
    
    returned from the system:
     "totalDataTransferred": "0",
          "total": 98362739412
    
    This shows up for every backup of Exchange databases, as all
    other backups
    
    return the correct value for 'totalDataTransferred'.
    
    
    IBM Spectrum Protect Plus Versions Affected:
    IBM Spectrum Protect Plus 10.1.1x and later
    

Local fix

  • Generate 'Database Backup History' report from IBM Spectrum
    Protect Plus
    
    web GUI to get the transfer size of Exchange backup
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.6 till 10.1.15          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the fixing level when available. This problem is       *
    * currently projected to be fixed in IBM Spectrum Protect Plus *
    * level 10.1.16. Note that this is subject to change at the    *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • The exchange backup agents returned the "totalDataTransferred"
    value through a different method. It was added in code to
    resolve the issue.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT44866

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A1A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-10-31

  • Closed date

    2023-11-23

  • Last modified date

    2023-11-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1A","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
01 February 2024