IT44370: ORACLE INVENTORY FAILS COLLECTING ASM DISKGROUP INFORMATION FOR INSTANCE

APAR status

• Closed as program error.

Error description

• IBM Spectrum Protect Plus Oracle inventory fails to collect ASM
  diskgroup information for Oracle instance.
  The Job log messages are below.
  
  WARN,[<timestamp>],2,CTGGA2390,[<DBServerHost>] Failed running
  postupgrade task on [<DBServerHost>]: Failed to retrieve
  output.json from [<DBServerHost>]. e=No such file
  WARN,[<timestamp>],2,CTGGF0204,[<DBServerHost>] Could not
  collect details for DB instance [<DBInstance>]:
  /u01/app/oracle/product/19.3.0.0/dbhome_1/bin/sqlplus -S /nolog
  @/tmp/spp_session_its-spporacle-svc/##-##-##-##-##/runner-input-
  MainThread.sql.
  
  DETAIL,[<timestamp>],2,CTGGF0071,[<DBServerHost>] Collecting
  list of ASM diskgroups.
  WARN,[<timestamp>],2,CTGGF0072,[<DBServerHost>] Could not
  collect ASM diskgroup information for instance +ASM1.
  
  Command Log:
  [<timestamp>] INFO pid:957472 MainThread run_shell_command:
  Output of aborted command: [SP2-0310: unable to open file
  /tmp/spp_session_its-spporacle-svc/##-##-##-##-##/runner-input-M
  ainThread.sql]
  
  IBM Spectrum Protect Plus Versions Affected:
  IBM Spectrum Protect Plus 10.1.14.x
  
  
  Additional Keywords: SPP, SPPLUS, TS013711046 , oracle
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.14, 10.1.15, and        *
  * 10.1.15.1                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in IBM Spectrum Protect Plus level     *
  * 10.1.15.2, 10.1.16. Note that this is subject to change at   *
  * the discretion of IBM                                        *
  ****************************************************************
  

Problem conclusion

• This problem has been fixed so that after Oracle inventory can
  be completed, without permission issue of /tmp/spp_session_x
  directory.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels