IBM Support

IT44342: UNHANDLED POP UP ERROR APPEARS IN THE RESTORE JOB WIZARD.

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APAR status

  • Closed as program error.

Error description

  • In the restore job wizard when one selects their source snapshot
    and then proceeds to the set destination page.
    When selecting the back button twice to get to the select source
    page.  A pop up error message appears stating, Unhandled Error.
    
    IBM Spectrum Protect Plus Versions Affected:
    IBM Spectrum Protect Plus 10.1.14.x
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.14, and 10.1.15         *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the fixing level when available. This problem is fixed *
    * in IBM Spectrum Protect Plus levels 10.1.15.1 and 10.1.16.   *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • Prior to IBM Spectrum Protect Plus 10.1.15.1 and 10.1.16, the
    IBM Spectrum Protect Plus User Interface (UI) would display an
    Unhandled Error pop-up when navigation back to the Select Source
    page of Restore Job wizard. Since IBM Spectrum Protect Plus
    10.1.15.1 and 10.1.16, this pop-up error is no longer displayed.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT44342

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A1E

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-08-08

  • Closed date

    2023-08-30

  • Last modified date

    2023-08-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1E","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
01 February 2024