IT43754: THE ERROR "SPP CANNOT PROCEED WITH THE REQUEST" IS SHOWN DURING THE SPP CATALOG RESTORE OPERATION

APAR status

• Closed as program error.

Error description

• The SPP's catalog restore operation may fail if the file
  
  command-cache.json is empty, does not exist, or is corrupted.
  
  
  When this failure occurs, the Virgo log contains entries like
  these:
  
  Caused by: Error on unmarshalling JSON content: content must
  be between { } DB name="orientdb22"
  
  
  IBM Spectrum Protect Plus Versions Affected:
  
  IBM Spectrum Protect Plus 10.1.X and later
  
  
  Additional Keywords: SPP, SPPLUS,TS012930894
  

Local fix

• 1 ) Stop the Virgo service:
  sudo systemctl stop virgo
  
  
  2) Populate the file /data/graphdb/orient22/command-cache.json
  with the data:
  
  
  { "enabled": false,   "evictStrategy": "PER_CLUSTER",
  "minExecutionTime": 10,   "maxResultsetSize": 500 }
  
  
  3) Start the Virgo service:
  sudo systemctl start virgo
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.x and later.            *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in IBM Spectrum Protect Plus level     *
  * 10.1.15. Note that this is subject to change at the          *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• IBM Spectrum Protect Plus has been enhanced to repair the
  command cache of the internal OrientDB automatically if
  corruption is detected.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• Catalog
  

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels