IJ49869: 7613 - ATTRIBUTE LAUNCH POINT SCRIPT NOT INVOKING IN LIST TAB FOR SPECIFIC ACTION

APAR status

• Closed as program error.

Error description

• User needs to identify and warn users from closing workorders
  who have already completed the same workorder.
  They have tried to write the logic with an Automation script by
  defining the attribute launch point on 'Run action' event at
  attribute 'STATUS' in 'WOCHANGESTATUS' object (which gets
  invoked during New status selection in the Change Status dialog
  box).
  
  This runs and works good during 'Change Status' select action in
  both List and Main tabs. But when we use direct 'Close Work
  Order' select action, it works only in Main tab whereas "in List
  tab", the script is never invoked.
  Can we please understand if this is a known issue and do we have
  a workaround for this.
  
  
  PERFORMANCE ISSUE: NO
  
  
  
  STEPS TO REPRODUCE:
  Please follow the below steps to reproduce the scenario where
  the launch point is not getting called for
  specific actions in List tab:
  Automation script creation:
  1) Go to Automation Scripts application
  2) Select Create -> Script with Attribute Launch Point
  3) Provide some valid name for Launch Point and choose the below
  details:
  Object: WOCHANGESTATUS
  Attribute: STATUS
  Events: Run action
  4) Provide some valid name for Script name and enter the below
  for source (to test and know if the
  launch point is called):
  service.error("WOCHANGESTATUS-STATUS-Run
  action",mbo.getString("STATUS"))
  5) Save the script
  Behavior in Work Order Tracking application:
  Go to Work Order Tracking application
  - Scenario 1:
  Open any workorder that is eligible to change it to Closed
  status.
  Click on Change Status from select action and select Closed
  status in the dialog. We get the message in a
  dialog based on our script source.
  - Scenario 2:
  Open any workorder that is eligible to change it to Closed
  status.
  Click on Close Work Order from select action. We get the message
  in a dialog based on our script source.
  - Scenario 3:
  In List tab, please filter out a sample of the workorders.
  Click on Change Status from select action and select Closed
  status in the dialog. We get the message in a
  dialog based on our script source.
  - Scenario 4:
  In List tab, please filter out a sample of the workorders.
  Click on Close Work Order from select action. We do not get any
  dialog message here which we get in
  previous scenarios.
  As seen from above observations, the script is not launched
  during scenario 4. We wanted to understand
  if this is a known issue/limitation and if there are any
  workarounds for it.
  
  ENVIRONMENT:
  
  Systems Info:
  App Server IBM WebSphere Application Server 9.0.5.11
  Version
  Tivoli's process automation engine 7.6.1.3-IFIX20230324-1804
  Build 20220823-0909 DB Build V7613-344 HFDB Build HF7613-67
  IBM Maximo Calibration 7.6.1.0 Build 20220823-0909 DB Build
  V7600-08
  IBM Maximo Mobile 8.10.0 Build 20230921-1551 DB Build V81000-29
  HFDB Build HF81000-13
  IBM Maximo Asset Management Scheduler 7.6.8.2 Build
  20220823-0909 DB Build V7682-23 HFDB Build HF7682-08
  Maximo Application Framework 8.10.0 Build 20230316-1532 DB Build
  V7600-27
  IBM Tpae Integration Framework 7.6.1.3 Build 20220823-0909 DB
  Build V7613-61
  IBM Maximo Asset Management 7.6.1.3 Build 20220823-0909 DB Build
  V7611-01
  IoT Connection Utility 7.6.0.4 Build 20220303-1642 DB Build
  V7604-01
  Server OS Windows Server 2016 10.0
  Server DB Oracle 19.0 (Oracle Database 19c Enterprise Edition
  Release 19.0.0.0.0 - Production)
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * ATTRIBUTE LAUNCH POINT SCRIPT NOT INVOKING IN LIST TAB FOR   *
  * SPECIFIC ACTION IN WOCHANGESTATUS OBJECT                     *
  ****************************************************************
  

Problem conclusion

• This will be fixed in a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels