IT44535: THE VSNAP STORAGE UTILIZATION REPORT JOB HANGS.

APAR status

• Closed as program error.

Error description

• When running the, vSnap storage utilization report, the job will
  hang and never complete.
  
  The last message in the job log is:
  INFO,[<timestamp>],2,,----- Starting report generation task 2
  for report vSnap Storage Utilization. -----
  
  Failure message in the virgo log:
  [<timestamp>] WARN  http-nio-8082-exec-17
  org.eclipse.birt.report.engine.script.internal.ScriptExecutor
    Fail to execute script in function __bm_onFetch(). Source:
  
  
  IBM Spectrum Protect Plus Versions Affected:
  IBM Spectrum Protect Plus 10.1.x.x
  

Local fix

• Reboot the SPP server.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Protect Plus level 10.1.7 till 10.1.15           *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply the fixing level when available. This problem is       *
  * currently projected to be fixed in IBM Storage Protect Plus  *
  * level 10.1.16.1 and 10.1.17. Note that this is subject to    *
  * change at the discretion of IBM.                             *
  ****************************************************************
  

Problem conclusion

• Log utility used for reports generated many empty log files due
  to a setting which was tweaked and related code changes were
  made to resolve the issue.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels