IJ49546: "VIEW COSTS" SHOWS INCORRECT SERVICE COSTS WHEN THE QUANTITY IS UPDATED USING INTEGRATION.

APAR status

• Closed as program error.

Error description

• PROBLEM DESCRIPTION
  "View Costs" shows incorrect service costs when the quantity is
  updated using Integration.
  
  STEPS TO REPRODUCE
  The step below uses MAXDEMO as a reference.
  
  1)Create a new Work Order with planned service as below using
  OSLC:
  
  URL: http://MXSERVER/maximo/oslc/os/mxwodetail?lean=1&_lid=maxa
  dmin&_lpwd=maxadmin
  
  {
  "wonum": "PF08",
  "siteid": "BEDFORD",
  "wpservice": [{
  "description": "test service",
  "itemqty": 30,
  "unitcost": 10
  }]
  }
  
  2)Execute the query below to get wpitemid information:
  select wpitemid from wpservice where wonum = 'PF08';
  
  3)Make a new POST updating itemqty using wpitemid of the step 2.
  
  
  URL: http://MXSERVER/maximo/oslc/os/mxwodetail?lean=1&_lid=maxa
  dmin&_lpwd=maxadmin
  
  Header: x-method-override: SYNC
  
  BODY:
  {
  "wonum": "PF08",
  "siteid": "BEDFORD",
  "wpservice": [{
  "wpitemid": 457,
  "itemqty": 10
  }]
  }
  
  RESULTS
  Go to Work Order Tracking \ View Costs.
  
  In the section service cost the value will remain with no update
  300.
  
  Line Cost of the service is 100.
  
  EXPECTED RESULTS
  Go to Work Order Tracking \ View Costs.
  
  The service cost should be 100.
  
  REPORTED IN VERSION
  Tivoli's process automation engine 7.6.1.2
  

Local fix

• NA
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * "VIEW COSTS" SHOWS INCORRECT SERVICE COSTS WHEN THE QUANTITY *
  * IS UPDATED USING INTEGRATION.                                *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR will be contained in a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels