IBM Support

IT45198: CTGGA0309 'LIST INDEX OUT OF RANGE' MESSAGE DURING REPLICATION.

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • Starting with version 10.1.0, the replication job in IBM
    Spectrum Protect Plus can stop with the following message seen
    in the joblog :
    
    ERROR,..,CTGGA0309,Copy failed for snapshot (ID: <ID>)
         from source [server: <SourcevSnapAddress>  volume:
    <SourceVolName>  snapshot: <SourceSnapshotName>]
           to target [server: <TargetvSnapAddress>  volume:
    <TargetVolName>].
         Error: IndexError: list index out of range
    
    Retrying the same job can complete successfully.
    
    IBM Spectrum Protect Plus Versions Affected:
    IBM Spectrum Protect Plus 10.1.0 and later.
    
    Initial Impact: Low
    
    Additional Keywords: SPP, SPPlus, TS014462535
    

Local fix

  • Retry the replication job.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus levels 10.1.0 till 10.1.15         *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the fixing level when available. This problem is fixed *
    * in IBM Spectrum Protect Plus level 10.1.16. Note that this   *
    * is subject to change at the discretion of IBM.               *
    ****************************************************************
    

Problem conclusion

  • Before IBM Spectrum Protect Plus 10.1.16, a bug in replication
    transfer status checking on the vSnap causes an IndexError to
    occur, which causes the replication to fail. This bug has been
    fixed, which results in the replication successfully completing.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT45198

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A1E

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-12-29

  • Closed date

    2024-01-08

  • Last modified date

    2024-01-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A1E","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
09 January 2024