Troubleshooting
Problem
Our Guardium collector is responding slow in both GUI and CLI.
We did not find any crashed tables, no large files/tables. Space is not an issue on the appliance.
When running a must gather, we see an error "ls: write error:Broken Pipe" and "lsof: no pwd entry for UID 1001".
Resolving The Problem
This issue has been identified in APAR - GA18275
And addressed in:
And addressed in:
Guardium patch 11.0p485
https://ak-delivery04-mul.dhe.ibm.com/sar/CMA/IMA/0bt6h/0/Guardium_v11_0_p485_patch_release_notes.pdf
Guardium patch 11.0p530
https://ak-delivery04-mul.dhe.ibm.com/sar/CMA/IMA/0bo4u/3/Guardium_v11_0_p530_patch_release_notes.pdf
https://ak-delivery04-mul.dhe.ibm.com/sar/CMA/IMA/0bt6h/0/Guardium_v11_0_p485_patch_release_notes.pdf
Guardium patch 11.0p530
https://ak-delivery04-mul.dhe.ibm.com/sar/CMA/IMA/0bo4u/3/Guardium_v11_0_p530_patch_release_notes.pdf
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"ARM Category":[{"code":"a8m0z0000001gKuAAI","label":"MUST_GATHER"}],"ARM Case Number":"TS013101795","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.4.0;11.5.0"}]
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Document Information
Modified date:
06 December 2023
UID
ibm17091316