APAR status
Closed as program error.
Error description
Web Services policy calling a web service over HTTPS fails when running below line "WSInvokeDLResult = WSInvokeDL(WSService, WSEndPoint, WSMethod, WSParams);" [PolicyLogger][webServicePolicy][pool-5-thread-32]Caused by: com.micromuse.common.parser.PolicyException: Unhandled Exception: unable to find valid certification path to requested target in policy: webServicePolicy
Local fix
Set the WSInvokeDL function parameter callProps in the web services policy Create the following property in the web service policy: callProps = NewObject(); and use the updated version of WSInvokeDL function including this property WSInvokeDLResult = WSInvokeDL(WSService, WSEndPoint, WSMethod, WSParams, callProps); or Add the key/trust store location parameters in jvm.options ($IMPACT_HOME/wlp/usr/servers/NCI/jvm.options -Djavax.net.ssl.keyStore=/opt/IBM/tivoli/impact/wlp/usr/servers /NCI/resources/security/key.jks -Djavax.net.ssl.keyStorePassword=PASSWORD -Djavax.net.ssl.trustStore=/opt/IBM/tivoli/impact/wlp/usr/serve rs/NCI/resources/security/trust.jks -Djavax.net.ssl.trustStorePassword=PASSWORD
Problem summary
**************************************************************** * USERS AFFECTED: * * Impact Users * **************************************************************** * PROBLEM DESCRIPTION: * * The WSInvokeDL users see certificate problems when using SSL * * endpoints. * * Example error: * * HTTP transport error: javax.net.ssl.SSLHandshakeException: * * com.ibm.jsse2.util.j: PKIX path building failed: * * com.ibm.security.cert.IBMCertPathBuilderException: unable to * * find valid certification path to requested target * **************************************************************** * RECOMMENDATION: * **************************************************************** The WSInvokeDL function doesn't load the Impact trust store (/opt/IBM/tivoli/impact/wlp/usr/servers/NCI/resources/security/t rust.jks) for SSL connections if the CallProps argument isn't defined.
Problem conclusion
The fix for this APAR is contained in the following maintenance packages: |Fix Pack | 7.1.0-TIV-NCI-FP0033 |
Temporary fix
Comments
APAR Information
APAR number
IJ49368
Reported component name
NETCOOL/IMPACT
Reported component ID
5724O59IS
Reported release
710
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-11-30
Closed date
2024-01-09
Last modified date
2024-01-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
UNKNOWN
Fix information
Fixed component name
NETCOOL/IMPACT
Fixed component ID
5724O59IS
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSSHYH","label":"Tivoli Netcool\/Impact"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"710","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
09 January 2024