IBM Support

IJ49029: ORGANIZATION SETTING FOR "IGNORE STOREROOM AVAILABILITY FOR WORK ORDER STATUS" IS NOT APPLIED IF WORK ORDER HAS MATERIAL LINES F

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • ABSTRACT:
    Organization Setting For "Ignore storeroom availability for work
    order Status" Is Not Applied If Work Order Has Material Lines
    For Both Direct Issue and Storeroom Items
    
    DESCRIPTION:
    If the Organizational/Site setting for "Ignore storeroom
    availability for work order Status" is selected, but NOT
    selected for "Ignore direct issue availability for work order
    status?", and the Work Order has both Storeroom and Direct Issue
    planned material lines, then the "Ignore direct issue
    availability for work order status?" setting is not applied to
    the Work Order.
    
    
    The example scenario is that a Work Order has 2 material lines
    and one of them is Direct Issue. Both items have no available
    quantity in the Storeroom, so the Work Order status updates to
    WMATL upon approval. This is correct because the Direct Issue
    item is not available. However, when the Direct Issue item is
    received and issued to the Work Order, the Work Order status
    remains WMATL.
    
    STEPS TO REPRODUCE:
    1. Log in to maxdemo instance
    Set Organization/Site Option for Work Order Status:
    2. Go to Administration | Organizations
    3. Open the record for
    4. EAGLENA organization
    5. More Actions | Work Order Options | Site Options
    6. Click to highlight the BEDFORD site
    7. Click the checkbox for "Ignore storeroom availability for
    work order status?"
    8. Click OK
    9. Save the record
    10. Log out
    11. Log in
    Create Work Order with both Storeroom and Direct Issue items:
    12. Go to Work Orders | Work Order Tracking
    13. Common Actions | New Work Order
    14. In the Location field, enter "br200", then tab out
    15. On the Plans tab | Materials tab | click the New Row button
    16. In the Item field | Detail Menu | Go To | Inventory
    17. In the Storeroom field, enter "central", then press Enter
    18. Click on an item that has 0.00 in the Current Balance column
    
    19. If the Quantity Currently Reserved is not 0.00, select
    another item on the List View tab
    20. Click Return With Value
    21. Click the New Row button
    22. In the Item field | Detail Menu | Go To | Inventory
    23. In the Storeroom field, enter "central", then press Enter
    24. Click on an item that has 0.00 in the Current Balance column
    
    25. If the Quantity Currently Reserved is not 0.00, select
    another item on the List View tab
    26. Click Return With Value
    27. Click the checkbox for "Direct Issue?"
    28. Save the record
    29. Common Actions | Approve Work Order
    30. Click OK
    31. RESULT: Work Order Status is WMATL; this is expected because
    the Organization flag is not selected for Direct Issue
    availability.
    
    Create and Receive PO for the Direct Issue item:
    32. Go To Inventory | Inventory
    33. In the Item field, enter the number of the Direct Issue
    item, then press Enter
    34. Click to open the record
    35. More Actions | Reorder | Reorder Direct Issue Items and
    Services
    36. Uncheck the checkbox for "Run in Background Mode?"
    37. Click the Run Reorder button
    38. Note the PR that gets generated, then click OK
    39. Go To Purchasing | Purchase Requisitions
    40. In the PR field, enter the number of the PR that was
    generated, then press Enter
    41. Click to open the record
    42. Common Actions | Approve Purchase Order
    43. Click OK
    44. More Actions | Create PO
    45. Click the Autonumber button
    46. Note the PO number, then click OK
    47. Go To Purchasing | Purchase Orders
    48. In the PO field, enter the number of the PO that was
    generated, then press Enter
    49. Click to open the record
    50. Common Actions | Approve Purchase Order
    51. Click OK
    52. Go To Purchasing | Receiving
    53. In the PO field, enter the PO number, then press Enter
    54. Click to open the record
    55. Click the Select Ordered Items button
    56. Click the checkbox to select the PO Line
    57. Click OK
    58. Save the record (Receipts field updates to COMPLETE)
    
    View Status of Work Order:
    59. Go To Work Orders | Work Order Tracking
    60. In the Work Order field, enter the number of the Work Order,
    then press Enter
    61. Click to open the record
    62. On the Actuals tab | Materials tab | observe that the Item
    was issued (Transaction Type = ISSUE)
    63. On the Work Order tab, view the Status field
    
    RESULT:
    The Status is WMATL
    
    EXPECTED RESULT:
    The Status of the Work Order should be APPR since the Direct
    Issue material has been received and issued to the Work Order,
    and the Organization/Site flag ignores only Storeroom materials
    for Work Order Status.
    
    *This issue only occurs if there are a combination of Storeroom
    items and Direct Issue items on the same Work Order
    
    REPORTED IN VERSION:
    Tivoli's process automation engine 7.6.1.3-IFIX20230424-1648
    Build 20220823-0909
    
    LOCAL WORKAROUND:
    none
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Organization Setting For "Ignore storeroom availability for  *
    * work order Status" Is Not Applied If Work Order Has Material *
    * Lines For Both Direct Issue and Storeroom Items              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR will be contained in a future release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ49029

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-10-25

  • Closed date

    2023-12-03

  • Last modified date

    2023-12-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
04 December 2023