IJ49131: TABLE DOWNLOAD IN MAXIMO DOESN'T WORK WHEN GLOBALDIR PROP SET

APAR status

• Closed as program error.

Error description

• 1.Login into Maximo.
  2.Go to System Properties and update the mxe.int.globaldir
  prop from nothing to '/temp'
  3.Save.  Perform a Live Refresh.
  4.Click the  table download button on any table.
  
  Expected: File to be dowloaded.
  
  Actual: File seems to get downloaded, but it doesn't.  Message
  seen.  "Site isn't available".
  
  Following is seen in server log:
  <Nov 8, 2023, 1:56:46,088 PM Eastern Standard Time> <Error>
  <HTTP> <BEA-101019> <[ServletContext@1805185995[app:maximo
  module:/maximo path:null spec-version:4.0]] Servlet failed with
  an IOException.
  java.io.FileNotFoundException:
  /temp/tabledownload/1699469640912.csv (No such file or
  directory)
      at java.base/java.io.FileInputStream.open0(Native Method)
      at
  java.base/java.io.FileInputStream.open(FileInputStream.java:219)
      at
  java.base/java.io.FileInputStream.<init>(FileInputStream.java:15
  7)
      at
  psdi.webclient.servlet.TableDownloadServlet.doGet(TableDownloadS
  ervlet.java:58)
      at
  javax.servlet.http.HttpServlet.service(HttpServlet.java:645)
      Truncated. see log file for complete stacktrace
  

Local fix

Problem summary

Problem conclusion

• A fix for this APAR will be included in a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels