IBM Support

Error: 404 json file not found error in IBM Sterling Store Engagement (Next-generation) customization

Troubleshooting


Problem

1) Getting 404 JSON file not found error in network tab, while testing store customization in environment.
Error: 404 <file.json>not found
image-20231027102852-1

Resolving The Problem

404 errors for JSON file search for extension files, whether extension files are present or not.
Ignore this error safely as it does not affect any customization being done.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"ARM Category":[{"code":"a8m50000000L1tEAAS","label":"Archive (DO NOT USE)-\u003EWeb Store-\u003ECustomization"},{"code":"a8m0z000000cxzVAAQ","label":"Call Center Store and SIM"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

Document Information

Modified date:
04 December 2023

UID

ibm17060759