IJ48902: ERROR WHEN CHANGING WORK ORDER STATUS TO A SYNONYM VALUE FOR CLOSE

APAR status

• Closed as program error.

Error description

• When changing the status of a closed work order to a synonym
  value, a database error is displayed.
  
  STEPS TO REPRODUCE:
  1.	Open the Domains application and the details for the domain
  WOSTATUS.
  a.	Click on New Row
  b.	Internal Value: CLOSE
  c.	Value: HISTCAN
  d.	Click OK
  2.	Open the Work Order Tracking application and click to create
  a new work order:
  a.	Select an asset and fill in any other mandatory attributes.
  b.	Save the work order.
  c.	Click on Change Status and select the status CLOSE. Click OK
  d.	Click on Change Status and select the status HISTCAN. Click
  OK  an error is displayed: BMXAA4211E - Database error number
  -803 has occurred when operating on ASSETROLLUPSTATUS :
  Organization=EAGLENA Site=BEDFORD Asset=11430 Work Order=80475.
  Report the error to the owner of the deployment.
  RESULT:
  The status of the work order cannot be changed.
  EXPECTED RESULT:
  It should be possible to change the status of the work order.
  REPORTED IN VERSION:
  Tivoli's process automation engine 7.6.1.3
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * ERROR WHEN CHANGING WORK ORDER STATUS TO A SYNONYM VALUE FOR *
  * CLOSE                                                        *
  ****************************************************************
  

Problem conclusion

• This will be fixed in a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels