IT44624: NO DATA SHOWN WHEN SELECTING "6 MONTHS" TIMEFRAME TO VIEW PERFORMANCE DATA [HOURLY DATA RESOLUTION]

APAR status

• Closed as program error.

Error description

• When viewing data in the Performance tab, you can select a
  preset timeframe to apply to the graph in the upper half of the
  page.  If "6 months" is selected, the default display uses a
  data resolution of Hourly and shows the following message rather
  than data.
  
  "No performance history is available for the selected time
  period at the Hourly granularity."
  
  The data displayed is based on the aggregation and retention
  policies.  Daily data is available in the 6 months timeframe and
  can be viewed by changing the Data Resolution to from Hourly to
  Daily.
  

Local fix

• None.  Change the data resolution to daily to see the data.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users viewing the performance data of   *
  * devices with a 6-month timeframe                             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * In Storage Insights, when viewing data in the Performance    *
  * tab,                                                         *
  * you can select a preset timeframe to apply to the graph in   *
  * the                                                          *
  * upper half of the page.  If "6 months" is selected, the      *
  * default                                                      *
  * display uses a data resolution of Hourly and shows the       *
  * following message rather than data:                          *
  *                                                              *
  * "No performance history is available for the selected time   *
  * period at the Hourly granularity."                           *
  *                                                              *
  * The data displayed is based on the aggregation and retention *
  * policies.  Daily data is available in the 6 months timeframe *
  * and                                                          *
  * can be viewed by changing the Data Resolution to from Hourly *
  *                                                              *
  * to Daily.                                                    *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 4Q23   [ 54X-IBM-SI ]
  ( release target 4Q 2023 / December )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels