IJ48645: ISSUE TRANSACTIONS GENERATED WITH ??? IN GLDEBITACCT

APAR status

• Closed as program error.

Error description

• ISSUE: Issue transactions generated with ??? in GLDEBITACCT
  
  DESCRIPTION: When the user tries to change the status of an
  inventory usage record to complete, the GL Debit Account gets
  inserted with "???". The issue happens under the following
  conditions:
  
  1) Previous month transaction being complete on current
  month.(INVUSELINE.ACTUALDATE having previous month date)
  2) Bin on the usage record having insufficient balance.
  
  STEPS TO REPRODUCE:
  I) Pre-req: Financial periods
  01. Login to Maximo
  02. Go to Financial | Chart of Accounts
  03. Under More Actions, click on Financial Periods
  04. In the Financial Periods dialog, click on New Row
  05. Enter a value in the Period field.
  06. In the From field, enter the 1st of the previous month
  07. In the To field, enter the 29th of the previous month
  08. In the Accounting Close Date field, enter 30th of the
  previous month
  09. In the Actual Close Date field, enter the 30th of the
  previous month
  08. Click New Row again
  09. In the From field, enter the 1st of the current month
  10. In the To field, enter the 30th of the current month
  
  II) Item with two bins
  01. Go to Inventory | Inventory
  02. Filter for and select item: 39224
  
  NOTE: Make the item has two Bins. One with a positive Current
  Balance. The other with a Current Balance = 0
  03. In More Actions, click on View Item Availability
  
  04. Get the Storeroom
  
  III) Create Work Order
  01. Go to Work Orders | Work Order Tracking
  02. Click New (Copy WONUM)
  03. Click the Plans tab
  04. Click the Materials sub-tab
  05. Click New Row
  06. In the Item field, enter the item from Step II.02 above
  (39224)
  07. In the Storeroom field, enter the storeroom from Step II.04
  above
  08. Click Save
  09. Change the status to Approved
  
  IV) Inventory Usage
  01. Go to Inventory | Inventory Usage
  02. In the Description field, enter the WONUM and select the
  record
  03. In the Usage Lines section, make sure the line item has an
  empty value in "From Bin"
  04. Expand the line item
  05. Change the "Actual Date" value to the previous month
  NOTE: This step is being done just for the replication purpose,
  in system this is happening when users try to issue the previous
  month transactions
  06. A "?" will appear on the Actual Date field informing the
  Financial Period for the specified date is closed.
  
  07. Change the status of the Inventory Usage record to COMPLETE
  
  08. A Split Usage Quantity Dialog will pop-up
  09. Click Auto-Split
  10. A System Message will pop-up. Click Ok
  11. The Change Status dialog will show-up
  12. Click OK
  
  EXPECTED RESULT:
  Status is changed to complete
  
  ACTUAL RESULT:
  -The usage will not get completed and it will redirect back to
  the Split usage Quantity dialog. Query from the backend for the
  MATUSETRANS shows GLDEBIT generated with ??? and GLCREDIT is
  null.
  -Once the Split usage Quantity dialog opened again, if
  Auto-Split is hit, and try to complete again. Another
  MATUSETRANS will be generated with ???.
  
  SYSTEM INFORMATION:
  Tivoli's process automation engine 7.6.1.3
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Issue transactions are generated with "???" in GLDEBITACCT   *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR will be included in a future Release
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels