APAR status
Closed as program error.
Error description
Cloudflare has a default timeout of 100 seconds and this cannot be changed unless the account is upgraded to a more costly plan. This 100 second timer can cause tabledownload to fail unless we stream the response.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * As Maximo shifts to a cloudflare hosted environment, we need * * to handle any potential long running queries that could * * exceed the 100 second default timeout imposed by cloudflare. * * Cloudflare has a default timeout of 100 seconds and this * * cannot be changed. This 100 second timer can cause * * tabledownload to fail on long running queries. * ****************************************************************
Problem conclusion
Since Maximo is shifting to a cloudflare hosted environment, we need to account for long running process that could exceed the default timeout interval of 100 seconds. We enabled multi-threading to process the table download to prevent any timeouts from occurring.
Temporary fix
Comments
APAR Information
APAR number
IJ48611
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-09-18
Closed date
2023-10-04
Last modified date
2023-10-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
04 October 2023