IBM Support

IJ48611: ENABLE STREAMING OF TABLE DOWNLOAD RESPONSE

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APAR status

  • Closed as program error.

Error description

  • Cloudflare has a default timeout of 100 seconds and this cannot
    be changed unless the account is upgraded to a more costly plan.
    This 100 second timer can cause tabledownload to fail unless we
    stream the response.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * As Maximo shifts to a cloudflare hosted environment, we need *
    * to handle any potential long running queries that could      *
    * exceed the 100 second default timeout imposed by cloudflare. *
    * Cloudflare has a default timeout of 100 seconds and this     *
    * cannot be changed. This 100 second timer can cause           *
    * tabledownload to fail on long running queries.               *
    ****************************************************************
    

Problem conclusion

  • Since Maximo is shifting to a cloudflare hosted environment, we
    need to account for long running process that could exceed the
    default timeout interval of 100 seconds. We enabled
    multi-threading to process the table download to prevent any
    timeouts from occurring.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ48611

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-09-18

  • Closed date

    2023-10-04

  • Last modified date

    2023-10-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
04 October 2023