IBM Support

Do MXINTADM and MAXREG Maximo users need to be synchronized with MAS?

Question & Answer


Question

You might have these 2 users in Maximo Manage, but they are missing in MAS (Maximo Application Suite).
The question is: Are MAXREG and MXINTADM users excluded from syncing from Manage to MAS by design?

Answer

The MXINTADM and MAXREG users are explicitly excluded from syncing from Manage to MAS.  The SQL used to get the users for syncing is: 
select * from maxuser wheremasissuer is null and status in (select value from synonymdomain where domainid = 'MAXUSERSTATUS' and maxvalue = 'ACTIVE') and userid not in ('MGUEST', '<systemUser IN ALL UPPERCASE>', '<intUser IN ALL UPPERCASE>');
--systemUser is determined by the mxe.system.reguser system property. The default is maxreg.
--intUser is determined by the mxe.int.dfltuser system property. The default is mxintadm.
This piece of the process excludes MXINTADM and MAXREG. Also, if for some reason maxuser.masissuer is NOT null on a maxuser record, that masuser is not synced from Manage to MAS. MAXREG and MAXINTADM are excluded by design. 

MAXREG is for self-register in Maximo and not applicable for MAS. 
MXINTADM is the default integration user that we do not want to expose for UI.
If you manually create those users in MAS Administration, then they are created with a masissuer information set as local.

[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"ARM Category":[{"code":"a8m50000000CbHdAAK","label":"System Administration-\u003EUsers"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.0;and future releases"}]

Document Information

Modified date:
18 September 2023

UID

ibm17033891