APAR status
Closed as program error.
Error description
STEPS TO REPLICATE: 1. Go to Work Order Tracking application 2. Create a new work order and associate an inspection form 3. Go to Plan tab, create three tasks and associate an inspection form for each task. 4. Click the Enter Inspection Result action, it occurred an error 'BMXAA9573E - There is no inspection result to be reported for the selected work order.' 5. Go to System Properties application, create a property mxe.app.workorder.InspectionBatchRecord = 1 (This property doesn't exist in 7613 IFIX, but it's OOTB in the 7612 IFIX) 6.Redo the step 1~4, it occurred another error 'BMXAA4214E - An unknown error has occurred.' This error message is in Systemerr.log : [8/21/23 1:49:03:002 PDT] 00000316 SystemErr R Logged an exception at: psdi.webclient.system.session.WebClientSession.de faultHandler(WebClientSession.java:1624) [8/21/23 1:49:03:002 PDT] 00000316 SystemErr R java.lang.NullPointerException: null [8/21/23 1:49:03:002 PDT] 00000316 SystemErr R java.lang.NullPointerException at psdi.webclient.beans.workorder.WOAppBean.ENTERINSP(WOAppBean .java:1423) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAcce ssorImpl.java:90) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMe thodAccessorImpl.java:55) at java.lang.reflect.Method.invoke(Method.java:508) at psdi.webclient.system.session.WebClientSession.defaultHandle r(WebClientSession.java:1510) at psdi.webclient.system.session.WebClientSession.handleEvent(W ebClientSession.java:1403) at psdi.webclient.system.session.WebClientSession.processReques tEvent(WebClientSession.java:6219) at psdi.webclient.system.session.WebClientSession.handleClientS ideQueueRequest(WebClientSession.java:6175) at psdi.webclient.system.session.WebClientSession.handleRequest (WebClientSession.java:892) at psdi.webclient.system.session.AsyncRequestManager.handleRequ est(AsyncRequestManager.java:555) at psdi.webclient.system.session.AsyncRequestManager.manageRequ est(AsyncRequestManager.java:253) at psdi.webclient.system.controller.RequestManager.manageReques t(RequestManager.java:327) at psdi.webclient.servlet.WebClientServlet.handleRequest(WebCli entServlet.java:141) at psdi.webclient.servlet.WebClientServlet.doPost(WebClientServ let.java:52) at javax.servlet.http.HttpServlet.service(HttpServlet.java:707) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(Servl etWrapper.java:1235) at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest (ServletWrapper.java:779) at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest (ServletWrapper.java:478) at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleReq uest(ServletWrapperImpl.java:179) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarge t(WebAppFilterChain.java:143) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(We bAppFilterChain.java:96) at psdi.webclient.system.filter.HttpCrossSiteScriptingSecurity. doFilter(HttpCrossSiteScriptingSecurity.java:66) at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilte r(FilterInstanceWrapper.java:197) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(We bAppFilterChain.java:90) at psdi.webclient.system.filter.MXCorrelationFilter.doFilter(MX CorrelationFilter.java:137) at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilte r(FilterInstanceWrapper.java:197) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(We bAppFilterChain.java:90) at psdi.webclient.system.filter.PerformanceMonitor.doFilter(Per formanceMonitor.java:126) at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilte r(FilterInstanceWrapper.java:197) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(We bAppFilterChain.java:90) at com.ibm.tivoli.maximo.filter.UnSupportedMethodBlockFilter.do Filter(UnSupportedMethodBlockFilter.java:60) at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilte r(FilterInstanceWrapper.java:197) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(We bAppFilterChain.java:90) at psdi.webclient.system.filter.HttpXFrameOptionsFilter.doFilte r(HttpXFrameOptionsFilter.java:38) at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilte r(FilterInstanceWrapper.java:197) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(We bAppFilterChain.java:90) at psdi.webclient.system.filter.MTContextFilter.doFilter(MTCont extFilter.java:53) at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilte r(FilterInstanceWrapper.java:197) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(We bAppFilterChain.java:90) at org.apache.logging.log4j.web.Log4jServletFilter.doFilter(Log 4jServletFilter.java:71) at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilte r(FilterInstanceWrapper.java:197) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(We bAppFilterChain.java:90) at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter( WebAppFilterManager.java:979) at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFil ters(WebAppFilterManager.java:1119) at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRe quest(CacheServletWrapper.java:82) at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContai ner.java:966) at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebCo ntainer.java:1817) at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChanne lLink.java:382) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleD iscrimination(HttpInboundLink.java:465) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleN ewRequest(HttpInboundLink.java:532) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.process Request(HttpInboundLink.java:318) at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.com plete(HttpICLReadCallback.java:88) at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.future Completed(AioReadCompletionListener.java:175) at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(Abstract AsyncFuture.java:217) at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(As yncChannelFuture.java:161) at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138) at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204) at com.ibm.io.async.ResultHandler.runEventProcessingLoop(Result Handler.java:775) at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905) at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1909)
Local fix
Problem summary
Problem conclusion
A fix for this APAR will be included in a future release.
Temporary fix
Comments
APAR Information
APAR number
IJ48457
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-09-08
Closed date
2023-12-03
Last modified date
2023-12-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
04 December 2023