APAR status
Closed as program error.
Error description
When BMXAA2300I message is displayed in work order tracking application, Work order record list disappears. STEPS TO REPRODUCE: ================== 1)Login to Maximo Application. 1)Go to Application Designer and open Work Order Tracking application. Enable the "Edit Mode" checkbox and save. 2)Go to Work Order Tracking application and create a new record and save. 3)Edit the opened workorder (e.g. change the description). Do not save it. 4)Then click on EDIT pencil button again in order to finish the EDIT mode (without the manual saving the record). 5)Maximo displays a system message "BMXAA2300I - Do you want to save your changes before continuing?" 6)Then click YES or NO (It does not matter which one). ACTUAL RESULT: The user is redirected to the list tab and the result list is cleared. EXPECTED RESULT: The user remains in the record that was being edited, and the changes are saved / discarded according to the option that was selected. REPORTED IN VERSION: Tivoli's Process Automation Engine 7.6.1.2
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All IBM Maximo users. * **************************************************************** * PROBLEM DESCRIPTION: * * When exiting edit mode with unsaved changes, the user is * * redirected to the list tab and the result list is cleared. * **************************************************************** * RECOMMENDATION: * * A new System Property "mxe.editmode.exitToListTab" was * * created with a default value of 1 to control the Edit Mode * * behavior. When you try to unlock a record with pending * * changes, a message is displayed asking if you want to save * * the changes. By clicking "Yes" or "No" option, if the system * * property is set to 1 (default), Maximo will redirect the * * user to the list tab and clear the results list. If the * * system property is set to 0, Maximo will unlock the record * * and keep the record on screen. * ****************************************************************
Problem conclusion
A new System Property was created to control the behavior.
Temporary fix
Comments
APAR Information
APAR number
IJ48261
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-08-29
Closed date
2023-11-11
Last modified date
2023-12-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
23 December 2023