Troubleshooting
Problem
When I run the CCInstall64.bin file I'm seeing an error stating "JRE libraries are missing or not compatible
Symptom
Can not complete the Control Center install on server
Cause
The server had fapolicy enabled, It's due to 'fapolicy' running on the server. When it's not running I don't get an error and when it is started I do get the error.
Environment
Linux server
Diagnosing The Problem
Check the Control Center install log.
Resolving The Problem
Turn off the fapolicy on the server.
Related Information
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSJC3O","label":"IBM Sterling Control Center Monitor"},"ARM Category":[{"code":"a8m0z000000cwW4AAI","label":"INSTALLATION PROBLEM"}],"ARM Case Number":"TS014062408","Platform":[{"code":"PF016","label":"Linux"}],"Version":"6.2.1;6.3.0;and future releases"}]
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Document Information
Modified date:
12 September 2023
UID
ibm17031750