Troubleshooting
Problem
After reports have been running for some time, reports suddenly stop running.
The user sees a generic error like the following.
Symptom
An error starts appearing in the logs like the following.
Aug 8 11:20:23 xxxxxxxx-main-default-c5d45fb78-7npwk default ERROR 08 Aug 2023 15:20:23:128 [ERROR] [MXServer] [] DataSet [mainDataSet] null java.lang.reflect.InvocationTargetException: nullResolving The Problem
If the Report Pod is restarted, the reports will run again. However, this fix is temporary.
For a permanent fix, set mxe.db.fetchStopExclusion property to REPORTHYPERLINKQUERYURL
Save & Live Refresh
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"ARM Category":[{"code":"a8m3p000000F81GAAS","label":"Maximo Application Suite-\u003EMAS Applications-\u003EManage-\u003EReports"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.10.0"}]
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Document Information
Modified date:
08 September 2023
UID
ibm17031213