IJ47339: T WHEN RETURNING ADDRESS CODE FROM SERVICE REQUEST SELECTED FROM THE MAP ON A SERVICE REQUEST, THE ADDRESS DETAILS ARE NOT POPUL

APAR status

• Closed as program error.

Error description

• Steps to reproduce:
  
  1. In the Service Request application, click New Service
  Request.
  2. On Service Address control ,click on the menu icon and then
  select Open Map
  4. On the map, enable Service Address layer
  5. Identify an Address point and click 'Add to Results'
  6. From Result Set dialog box, select 'Update Field with Current
  Value'
  Result:
  TKSERVICEADDRESS mbo is not be populated with Service Address
  values.
  
  Only SADDRESSCODE is populated with the Address Code selected.
  Expected Result:
  TKSERVICEADDRESS mbo to be populated with Service Address
  values.
  (e.g. DESCRIPTION, FORMATTEDADDRESS, etc...)
  REPORTED IN VERSION:
  
  IBM Maximo Spatial Asset Management 7.6.1.1
  Maximo Asset Management 7.6.1.3
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Spatial Users                                                *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * WHEN RETURNING ADDRESS CODE FROM SERVICE REQUEST SELECTED    *
  * FROM THE MAP ON A SERVICE REQUEST, THE ADDRESS DETAILS ARE   *
  * NOT POPULATED                                                *
  ****************************************************************
  

Problem conclusion

• The fix was delivered
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO SPATIAL

• Fixed component ID

  5724T3900

Applicable component levels