IJ48024: EMAIL COMING THROUGH AS ENGLISH WHEN MAILED TO SPANISH USER PROFILE

APAR status

• Closed as program error.

Error description

• Subject: 7613 - Email coming through as English when mailed to
  Spanish user profile
  Problem Description:
  Email coming through as English when mailed to Spanish user
  profile.
  When the summary PM generation email is being sent out, it is
  coming through under English,
  
  when the user profile the CRON instance is running under is
  setup for Spanish.
  
  
  PERFORMANCE ISSUE: NO
  
  STEPS TO REPRODUCE:N/A
  1 - Set maxadmin User default language to Spanish.
  2 - Exit Maximo and log in again to make the applications appear
  in Spanish.
  3 - Go to Preventive Maintenance application.
  4 - Select MP, IC-11200
  5 - Go to More Actions / Generate Work Orders. The The generate
  Work Orders windows will open.
  6 - Set fields  as below:
  Generar OT con vencimiento hoy más este número de días: to
  
  Utilizar criterios de frecuencia? Yes
  Ejecutar la generación de órdenes de trabajo en segundo plano?
  Yes
  Set a valid email address to receive messages in the field
  Correo electrónico de notificación para la generación de órdenes
  de trabajo:
  
  7 - Then Generate Work Orders.
  8 - Go to Email message box.of email account you used in step 6.
  You will see the email message from PM Work Order generated in
  Spanish.
  9 - Back to preventive maintenance application, select the MP
  IC-11200, go to Frequency tab and Set Next Due date to days
  after currrent date. save the record.
  10 - Go to Administration / Organizations. Select EAGLANA.
  11 - Go to More Action menu On the Right, select PM Options.
  13 - et the fields as Below:
  Generate WO for the current date plus this number of days:  = 10
  
  Use frequency criteria? = yes
  Automatic generation of WO from MP? = yes
  Email Address Notification:  The same email used in step 6.
  Press Ok.
  14 - Go to Crontask Setuo application, select PMWoGenCrontask
  15 - Set Schedule to 1 minute, Run as User  MAXADMIN, remember
  that the default language of the MAXADMIN was set to Spanish.Set
  maintain history to yes.
  16 - Activate Crontask,
  
  Go to More Actions / Reload request.
  12 - Follow the history of the Crontask.
  
  ERRONEOS BEHAVIOR:
  Crontask will sed messages in english despite the user's
  language setting being set to Spanish.
  ESPECTED BEHAVIOR:
  Crontask should sent messages in Spanish, the default language
  of Crontask user.
  
  ENVIRONMENT:
  System Info:
  
  
  
  
  App. Server.
  IBM WebSphere Application Server 8.5.5.21
  Version:
  Tivoli's process automation engine 7.6.1.3-IFIX20221121-1310
  Build 20220823-0909 DB
  Build V7613-344 HFDB Build HF7613-42
  IBM Maximo Calibration 7.6.1.0 Build 20220823-0909 DB Build
  V7600-08
  IBM Maximo Application Framework 8.8.0 Build 20220823-1257 DB
  Build V7600-23
  IBM Maximo Asset Management Scheduler 7.6.8.2 Build
  20220823-0909 DB Build V7682-23
  IBM Maximo Anywhere 7.6.4.0 Build 20200117_195427-0500 DB Build
  V7640-12
  IBM Tpae Integration Framework 7.6.1.3 Build 20220823-0909 DB
  Build V7613-61
  IBM Maximo Asset Management 7.6.1.3 Build 20220823-0909 DB Build
  V7611-01
  IBM Maximo for Transportation 7.6.2.6-20230428-1520 Build
  20230428-1520 DB Build V7626-16 HFDB Build HF7626-34
  IBM Maximo for Oil and Gas 7.6.2.0-20221014-1502 Build
  20221014-1502 DB Build V7620-96 HFDB Build HF7620-09IoT
  
  Connection Utility 7.6.0.4 Build 20220303-1642 DB Build
  V7604-01
  TPAE OSLC Object Structure 7.6.4.0 Build 20200219_092917-0500 DB
  Build V7640-04
  Server OS.
  Linux 3.10.0-1160.90.1.el7.x86_64
  Server DB.
  DB2/LINUXX8664 11.5 (SQL11058)
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * EMAIL COMING THROUGH AS ENGLISH WHEN MAILED TO SPANISH USER  *
  * PROFILE                                                      *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR will be contained in a future release.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels