Direct link to fix
APAR status
Closed as program error.
Error description
When a mailmime file without a From file is coming in the system, the b2bmail client will stay active and raise the following error in the logfile and the b2bmailmime service tries again and again to download this file. Therefore other messages cannot be downloaded and customer has impact on his system. [2015-06-30 13:25:55.856] ERROR LaunchMailProcessingService, an error occurred. Please examine the mail server logs and messages for the error [2015-06-30 13:25:55.856] ERROR [1435667155856] null [2015-06-30 13:25:55.856] ERRORDTL [1435667155856]java.lang.NullPointerException at com.sterlingcommerce.woodstock.services.b2bmailsvs.LaunchMailPro cessingService.run(LaunchMailProcessingService.java:135) at com.sterlingcommerce.woodstock.services.b2bmailsvs.SimpleMailCli ent.processData(SimpleMailClient.java:155) at com.sterlingcommerce.woodstock.workflow.activity.engine.Activity EngineHelper.invokeService(ActivityEngineHelper.java:1818) at com.sterlingcommerce.woodstock.workflow.activity.engine.Activity EngineHelper.nextMainLogic(ActivityEngineHelper.java:631) at com.sterlingcommerce.woodstock.workflow.activity.engine.Activity EngineHelper.next(ActivityEngineHelper.java:362) at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe ner.doWork(WorkFlowQueueListener.java:459) at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe ner.run(WorkFlowQueueListener.java:240) at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe ner.onMessage(WorkFlowQueueListener.java:197) at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe ner.onMessage(WorkFlowQueueListener.java:184) at com.sterlingcommerce.woodstock.workflow.queue.wfTransporter.run( wfTransporter.java:444) at com.sterlingcommerce.woodstock.workflow.queue.BasicExecutor$Work er.run(BasicExecutor.java:529) at java.lang.Thread.run(Thread.java:795) An example of a Message with the issue is : To: smtp@xxxxx.yy Message-ID: <56ee31af4989d445880698c9b3ca79561> Date: Mon, 29 Jun 2015 21:56:41 +0200 MIME-Version: 1.0 Content-type: application/octet-stream Content-Transfer-Encoding: base64 Content-Description: QU7080000925568_962448.edi Content-Disposition: attachment; filename="QU7080000925568_962448.edi" X-UID: 3297921 Status: O Content-Length: 122342 Message that works is : Date: Tue, 30 Jun 2015 16:18:33 +0200 From: reports@aaa.bbbbbbb.com To: smtp@xxxxx.yy Message-ID: 1cd4441dd9bd3f9ab274156c805e3970smtpxxxxxyy@aaa.bbbbbbb.com
Local fix
STRRTC - 470382 SG / BJ Circumvention: None
Problem summary
Users Affected: B2BMailMimeService Users Problem Description: When a malformed message missing the "From" field is recieved the adapter hangs indefintely. Platforms Affected: All
Problem conclusion
Resolution Summary: A code fix has been provided. Delivered In: 5020500_7
Temporary fix
Comments
APAR Information
APAR number
IT09923
Reported component name
STR B2B INTEGRA
Reported component ID
5725D0600
Reported release
525
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-07-08
Closed date
2015-07-14
Last modified date
2015-07-29
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STR B2B INTEGRA
Fixed component ID
5725D0600
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"Sterling B2B Integrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.5","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
24 August 2023