Troubleshooting
Problem
Switching the LOG_LEVEL for CNEA pods to TRACE, DEBUG or "10" ensures either the ServerSerial or Identifier is logged. This enables Omnibus events to be traced through the pods. The exception is the Ingestion Service.
Symptom
- Edit the deployment for the Ingestion service and change LOG LEVEL to 10
- Send events through the gateway = by either inserting new events or updating ScopeID on old events
- Check the Ingestion service logs for the ServerSerial of the events
- The ServerSerial for the events is not in the logs.
Resolving The Problem
This issue has been resolved in NOI 1.6.9
Logs for ingestion Pod show "Publish NOI Event" for the event for insert
69","http":"POST /api/ingestion/noievents/batch/v1","level":10,"stack":null,"key":"system","convertor":"NOI","size":2,"msg":"Batch of events received.","time":"2023-05-26T06:25:27.823Z","v":0}
{"name":"clients.kafka","hostname":"evtmanager-ibm-hdm-analytics-dev-ingestionservice-7894554b8srt4","pid":13,"level":10,"subscription":"cfd95b7e-3bc7-4006-a4a8-a73a79c71255","req_id":"1b1f3030-fb8e-11ed-b104-874b7473f269","serverName":"AGG_P","serverSerial":1620526,"msg":"Publish NOI event","time":"2023-05-26T06:25:27.838Z","v":0}
{"name":"clients.kafka","hostname":"evtmanager-ibm-hdm-analytics-dev-ingestionservice-7894554b8srt4","pid":13,"level":10,"subscription":"cfd95b7e-3bc7-4006-a4a8-a73a79c71255","req_id":"1b1f3030-fb8e-11ed-b104-874b7473f269","serverName":"AGG_P","serverSerial":1765956,"msg":"Publish NOI event","time":"2023-05-26T06:25:27.922Z","v":0}
{"name":"clients.kafka","hostname":"evtmanager-ibm-hdm-analytics-dev-ingestionservice-7894554b8srt4","pid":13,"level":10,"subscription":"cfd95b7e-3bc7-4006-a4a8-a73a79c71255","req_id":"1b1f3030-fb8e-11ed-b104-874b7473f269","serverName":"AGG_P","serverSerial":1620526,"msg":"Publish NOI event","time":"2023-05-26T06:25:27.838Z","v":0}
{"name":"clients.kafka","hostname":"evtmanager-ibm-hdm-analytics-dev-ingestionservice-7894554b8srt4","pid":13,"level":10,"subscription":"cfd95b7e-3bc7-4006-a4a8-a73a79c71255","req_id":"1b1f3030-fb8e-11ed-b104-874b7473f269","serverName":"AGG_P","serverSerial":1765956,"msg":"Publish NOI event","time":"2023-05-26T06:25:27.922Z","v":0}
Document Location
Worldwide
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Document Information
Modified date:
23 August 2023
UID
ibm17028486