IBM Support

IJ47792: BMXAA4107E - BECAUSE OF AN IMPLEMENTATION OR CUSTOMIZATION PROBLEM, THE SYSTEM CANNOT DETERMINE HOW THE ATTRIBUTES OF OBJECT ITE

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APAR status

  • Closed as program error.

Error description

  • While using the Apply Item Assembly Structure functionality on
    an asset, if a user excludes some row in the area Asset
    Hierarchy of the Apply Item Assembly Structure, specifically,
    pressing Mark row for delete (bin icon), then undoes this by
    pressing on the same row undo delete the item assembly structure
    will be altered in the Item Master application.
    
    Steps to replicate:
    
    1. Go to Item Master application, create 3 different rotating
    
    items
    
    MYROT1, Rotating checkbox CHECKED
    
    MYROT2, Rotating checkbox CHECKED
    
    MYROT2, Rotating checkbox CHECKED
    
    Define the Item Assembly Structure with a 3-level hierarchy
    
    using the 3 previous items created as in the following
    
    illustration:
    
    Level1 MYROT1, recall MYROT1, click on IAT tab, under Children
    click New row, Item=MYROT2
    
    Level2 MYROT22, recall MYROT2, click on IAT tab, under
    
    Children click New row, Item=MYROT3
    
    2. Still in the Item Master application, go back to the list tab
    and filter for the three rotating items and change their
    statuses to ACTIVE
    3. Go to the Asset application, create new record
    
    Asset=MYROTASS1 and set Item Number=MYROT1 as the related
    
    rotating item and save the record
    4. Click on the menu option Apply Item Assembly Structure from
    the More Actions menu.
    10. In Apply Item Assembly Structure dialogue box under Asset
    
    Hierarchy area click the chevron next to Item=MYROT2 and select
    
    
    menu option "Move to MYROT2"
    
    Now under the Item Hierarchy area, click the chevron next to
    
    field Belongs To=MYROT1 and select menu option "Move to MYROT1"
    
    
    RESULT: the following System Message is displayed
    
    BMXAA4107E - Because of an implementation or customization
    
    problem, the system cannot determine how the attributes of
    
    object ITEMSTRUCT correspond to the attributes SITEID,ASSETNUM
    
    
    of object ASSET. You might need to populate the MAXLOOKUPMAP
    
    table and restart the server.
    
    Reported in Version:
    
    Maximo 7.6.1.3
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Maximo users                                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Users receive error BMXAA4107E when selecting the "Move To"  *
    * menu option off the "Belongs To" field in the Apply Item     *
    * Assembly Structure dialog in the Assets application.         *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR will be included in a future Release
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ47792

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-08-03

  • Closed date

    2023-11-06

  • Last modified date

    2023-11-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
06 November 2023