IBM Support

IJ47799: SYSTEM IS GENERATING AN ERROR WHEN ATTEMPTING TO USE THE 'RETURN WITH VALUE' FUNCTION FROM WITHIN A APPLICATION

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APAR status

  • Closed as program error.

Error description

  • ERROR DESCRIPTION:
    
    System is generating an error when attempting to use the 'Return
    With Value' function from the Work Order Application
    
    
    STEPS TO REPRODUCE:
    
    
    1.Go to Application Designer, bring up WOTRACK application
    2.Select Action>Add/Modify Signature Option
    3.New Row
    Sigoption: NEWSIG
    Description: Option for JOBPLAN
    Visible: checked
    4.Go to Work Order Tab
    5. Select the Properties for the Job Plan Textbox
    
    6. Go to the Advanced Tab
    
    7. Enter the Newly created Sigoption
    8. Save
    9. Go to Security Group and bring up the EVERYONE Group
    10. Grant Access to this NEWSIG Option ( Option for JOBPLAN)
    11. Save
    12.Logout and log back in as user Wilson
    13. Go to> Work Orders> Work Order Tracking
    14. Create New Workorder Record
    15. Go to the Job Plan Field and Select the Detail Menu and
    Choose Go to Job Plans
    16. Press Enter for a List of Job Plans
    
    Selected a Jobplan with a Organization specified and  "Return
    with value from Job Plans" receive this error: System Message
    BMXAA2256E - Field Job Plan is read-only.
    
    
    If you select a Job Plan with No Organizations specified, it
    seems to work as expected?
    
    This is happening from multiple Fields including Classifications
    and location
    
    
    CURRENT ERRONEOUS RESULTS:
    
    
    Receive this Error: BMXAA2256E - Field Job Plan is read-only
    when a Job Plan is choosen with a Organization Specified.
    
    
    EXPECTED RESULTS:
    
    
    Maximo should bring back the JobPlan record into the work
    order tracking application without any Errors.
    
    
    
    
    PERFORMANCE ISSUE: N/A
    
    
    ENVIRONMENT:
    
    Maximo 7.6.1.2-IFIX20221229-1044 (Customer)
    Replicated ss well in 7.6.1.2-IFIX20230628-1650  and
    7.6.1.3-IFIX20230628-173
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * MAXIMO                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * SYSTEM IS GENERATING AN ERROR WHEN ATTEMPTING TO USE THE     *
    * 'RETURN WITH VALUE' FUNCTION FROM WITHIN A APPLICATION       *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package: release\fix pack for Release 8.x Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ47799

  • Reported component name

    SYSTEM CONFIG

  • Reported component ID

    5724R46S1

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-08-03

  • Closed date

    2023-08-17

  • Last modified date

    2023-08-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM CONFIG

  • Fixed component ID

    5724R46S1

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 August 2023