IBM Support

IJ47654: ASSIGNMENT FILTER USING "SCHEDULED START" COLUMN ON WOTRACK APPLICATION THROWS ERROR BMXAA4214E

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • Assignment filter using "Scheduled Start" column in Work Order
    Tracking is throwing error if one of the Assignments rows has
    "Scheduled Start" null.
    
    Steps to Reproduce:
    
    1. Go to > Work order Tracking
    2. Create a work order.
    3. Add 2 assignments on the work order. On one assignment, set a
    Schedule Start (example: > 5/19/2023 08:00 AM) . On other
    assignment, leave Schedule start empty.
    4. Save.
    5. Open row to filter Assignment
    6. Filter on "Schedule Start" column with (example: "> 5/18/2023
    12:00 AM"), enter.
    
    Results: Error is thrown in UI.
    
    BMXAA4214E - An unknown error has occurred. Please contact your
    system administrator for assistance. Gather the logs from the
    <HOME> directory and determine where and why the error occurred.
    
    null
    
    Expected Results: Assignment is filtered properly
    .
    Reported Version
    TPAE  7.6.1.3
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Maximo users                                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * BMXAA4214E querying on DATETIME attribute in ASSIGNMENT      *
    * table window when a MBO in the set has a null value for the  *
    * attribute being filtered due to NullPointerException         *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR will be contained in a future release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ47654

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-07-19

  • Closed date

    2024-02-28

  • Last modified date

    2024-02-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
04 April 2024