IBM Support

Where can you obtain support for IBM® DOORS® IBM Add-ons that are not part of the core product?

Question & Answer


Question

Where can you obtain support for IBM DOORS IBM Add-ons that are not part of the core product?

Cause

You are using one of the four:
  1. Automate XL Add On (configure and execute a sequence of DXL scripts through an easily understandable user interface)
  2. Data Exchange Add On (synchronize your requirements with your business partners flexibly and securely)
  3. Sync Modules Add On (synchronize different versions of Microsoft® Word® documents into the same module)
  4. Variants Add On (variant management, requirements reuse)
IBM Engineering Requirements Management DOORS Family add-ons by IBM Sustainability Software - Expert Labs, and you have questions or require support.

Answer

For support, questions, and general help, you can contact IBM Sustainability Software - Expert Labs on the following email address:
DOORSXCH@de.ibm.com (doorsxch at de dot ibm dot com)
If your question relates to the core DOORS product, contact IBM DOORS product support on the IBM Software Support portal, or on the IBM Contact Portal, choosing "I need support".
If you have a Sales question, you can contact your IBM account manager, or online choosing "I have a sales question" on the IBM Contact Portal.

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Document Information

Modified date:
08 April 2024

UID

ibm17011763

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