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IJ47446: MULTIPLE INVOICE TRANSACTIONS CREATED FOR CREDIT INVOICE

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APAR status

  • Closed as program error.

Error description

  • PROBLEM:
    
    MULTIPLE INVOICE TRANSACTIONS CREATED FOR CREDIT INVOICE
    
    
    It is observed that if multiple RECEIPTS for a PAY On RECEIPT
    PO are VOIDED, then multiple TOTAL and TAX Invoice Transactions
    get created.
    
    STEPS TO REPRODUCE:
    
    1. Go to Purchase Orders application and create a new record.
    
    2. Add a Vendor and make sure the "Pay On Receipt" flag is
    checked.
    
    3. Go to PO Lines tab
    4. Add two items, make sure that Inspection Required flag is
    checked for both the items. Make
    
    sure that there is a Tax Code, and the Tax is NOT zero.
    5. Save the record.
    6. Approve the PO
    7. Go To Receiving applications and bring up the PO created
    above
    8. Click on Select Ordered Items and select both the items
    9. Save the receipt and validate that the status for both
    Receipts is WINSP.
    10. Click Receipts to Void and select both items
    11. Save the Receipt
    12. Click on View Related records.
    
    13. Go to Invoices tab and check that two credit invoice lines
    were created.
    
    14. Go to Invoice Transactions and filter for the credit
    invoice number.
    
    
    RESULTS:
    
    There are additional lines for TAX and TOTAL transactions.
    
    
    EXPECTED RESULTS:
    
    
    Only one total transaction and only one of each TAX should be
    displayed per item.
    
    
    REPORTED IN VERSION:
    
    
    Tivoli's process automation engine 7.6.1.2
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of Invoice                                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * If multiple RECEIPTS for a PAY On RECEIPT PO are VOIDED,     *
    * then multiple TOTAL and TAX Invoice Transactions get         *
    * created.                                                     *
    ****************************************************************
    The fix for this APAR will be contained in a future release.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IJ47446

  • Reported component name

    MAXIMO ASST MGM

  • Reported component ID

    5724R46AM

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-07-04

  • Closed date

    2023-07-17

  • Last modified date

    2023-07-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO ASST MGM

  • Fixed component ID

    5724R46AM

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 July 2023