IBM Support

IBM® DOORS® Client 9.7.2.7 has been updated and re-released on 10 July 2023 to include an urgent defect fix for APAR PH54171 as build number 97849, build date 27 June 2023

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Abstract

After 10 July 2023 the DOORS 9.7.2.7 client downloaded from IBM Fix Central and installed, will carry a higher build number, and later build date than the original 9.7.2.7 release (11 April 2023). This reissue is to signify the inclusion of the fix for APAR PH54171.
If your DOORS client build number is 97849, and the build date is 27 June 2023, you are using the new fixed 9.7.2 Fixpack 7.
If your DOORS client build number is 97832, and the build date is 11 April 2023, you are using the old 9.7.2 Fixpack 7 susceptible to APAR PH54171.

Uninstall existing installations of DOORS Client 9.7.2.7 (build 97832) before you install DOORS Client 9.7.2.7 (build 97849).
If you see errors relating to the installation of a Microsoft® Visual C++ Redistributable (x64) package, cancel the client installation, uninstall existing instances of the package and install the client again.

Content

is deemed crucial, and was therefore incorporated into a reissued DOORS Client 9.7.2 Fixpack 7 (9.7.2.7).
Downloads of the file DOORS_Client_9-7-2-7_Windows.zip after 10 July 2023 GMT contain the reissued DOORS Client 9.7.2 Fixpack 7 (build number 97849, build date 27 June 2023).

Check the contents of the DOORS Client 9.7.2.7 installation ZIP file (DOORS_Client_9-7-2-7_Windows.zip) for the presence of a text file named: 
Readme-DOORS-9727-build-97849.txt
If the text file is present, you are using the new fixed 9.7.2 Fixpack 7.
If the text file is not present, you are using the old 9.7.2 Fixpack 7 susceptible to PH54171.

Check the build number of a running DOORS® client application, by opening the "Help" menu item, and choosing "About DOORS".
About DOORS in 9.7.2.7-97849 client

If you are familiar with DXL, you can print the output of doorsInfo()
print "\nDOORS Client build number: " doorsInfo(infoBuildNumber)
print "\nDOORS Client build date: " doorsInfo(infoBuildDate)
DXL Example Output:
DOORS Client build number: 97849
DOORS Client build date: Jun 27 2023 08:36:59

If your DOORS® client build number is 97849, and the build date is 27 June 2023, you are using the new fixed 9.7.2 Fixpack 7.
If your DOORS® client build number is 97832, and the build date is 11 April 2023, you are using the old 9.7.2 Fixpack 7 susceptible to PH54171.
Uninstall existing installations of DOORS Client 9.7.2.7 (build 97832) before you install DOORS Client 9.7.2.7 (build 97849).
If you see errors relating to the installation of a Microsoft® Visual C++ Redistributable (x64) package, cancel the client installation, uninstall existing instances of the package and install the client again.
If you have questions about this announcement, contact IBM support by opening a support case on the IBM Software support portal.

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Document Information

Modified date:
10 July 2023

UID

ibm17009661