IJ47346: THE URIS /MAXIMO/UI/LOGIN/ AND /MAXIMO/UI/WEBCLIENT/LOGIN/LOGOUT.JSP ARE CAUSING REQUEST LOOPS.

APAR status

• Closed as program error.

Error description

• PROBLEM DESCRIPTION:
  The URIs /maximo/ui/login/ and
  /maximo/ui/webclient/login/logout.jsp are causing request loops.
  
  
  STEPS TO REPRODUCE:
  In a Maximo Asset Management environment, open the URL
  containing the problem URI (either /maximo/ui/login/ or
  /maximo/ui/webclient/login/logout.jsp) in a web browser. For
  example, in a local Maximo Asset Management environment
  inlstalled in localhost, open http://localhost/maximo/ui/login/
  or http://localhost/maximo/ui/webclient/login/logout.jsp in a
  web browser.
  
  RESULTS:
  The browser results with the following:
  Page cannot be displayed.
  ERR_TOO_MANY_REDIRECTS
  
  
  EXPECTED RESULTS:
  The web browser will redirect to the URL http://localhost/maximo
  
  
  REPORTED IN VERSION:
  IBM Maximo Asset Management 7.6.0.10
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * THE PATHS /MAXIMO/UI/LOGIN/ AND                              *
  * /MAXIMO/UI/WEBCLIENT/LOGIN/LOGOUT.JSP ARE CAUSING REQUEST    *
  * LOOPS                                                        *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 8.x Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels