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IJ47272: WRONG CALIBRATION NEXT DUE DATE IN WORK ORDER APPLICATION AFTER COMPLETE WORK ORDER

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APAR status

  • Closed as program error.

Error description

  • Problem Description
User is facing a wrong date in Calibration Next Due Date after
completing work order. Calibration Next Due Date is not
following the PM frequency in work order if there is a work
order with same wonum in a second site.

STEPS TO REPRODUCE:

.Log in Maximo with Maxadmin
.GO TO >> ADMINISTRATION >> ORGANIZATION
.Bring up EAGLENA
.Click in Sites tab
.Click New Row under Sites section
.Site: SITE-A
.Active?: YES
.Click New Row again
.Site: SITE-B
.Active?: YES
.Save

.MORE ACTIONS >> AUTONUMBER SETUP >> SITE LEVEL
.Click in SITE-A, Click New Row
.Autonumber Name: WORKORDERNUM
.Seed: 1,000
.Click in SITE-B, Click New Row
.Autonumber Name: WORKORDERNUM
.Seed: 1,000
.Click OK

.Click in Profile >> DEFAULT INFORMATION
.Default Insert Site: SITE-A
.Storeroom Site For Self-Service Requisitions: SITE-A
.Click OK

.GO TO >> ASSETS >> ASSETS
.Create a new Asset
.Asset: A001

.Enter a description
.Calibration?: YES
.Change status to ACTIVE
.Create a second Asset
.Asset: A002
.Enter a description
.Calibration?: YES
.Change status to ACTIVE


.GO TO >> PREVENTIVE MAINTENANCE >> PREVENTIVE MAINTENANCE
.Create a New PM Record

.Asset: A001
.Lead Time (Days): 30
.Job Plan: BREAKINSP
.Work Type: CAL
.Work Order Status: APPR
.Click on Frequency tab
.Uncheck the option 'Use Last Work Order's Start Date to
Calculate Next Due Date?'
.On Time Based Frequency section
.Frequency: 20
.Frequency Units: DAYS
.Target Start Time: 12 AM
.Estimated Next Due Date: [EMPTY]
.SAVE
.COMMON ACTIONS >> CHANGE STATUS
.Select Active
.Click OK

.Create a second PM Record
.Asset: A002
.Lead Time (Days): 30
.Job Plan: BREAKINSP
.Work Type: CAL
.Work Order Status: APPR
.Click on Frequency tab
.Uncheck the option 'Use Last Work Order's Start Date to
Calculate Next Due Date?'
.On Time Based Frequency section
.Frequency: 10
.Frequency Units: DAYS
.Target Start Time: 12 AM
.Estimated Next Due Date: [EMPTY]
.SAVE
.COMMON ACTIONS >> CHANGE STATUS
.Select Active
.Click OK

So far, we have the following scenario.

Site-A
PM1 WITH A001 ASSET
PM2 WITH A002 ASSET

.Click in Profile >> DEFAULT INFORMATION
.Default Insert Site: SITE-B
.Storeroom Site For Self-Service Requisitions: SITE-B
.Click OK
.Sign out and sign in back

.GO TO >> ASSETS >> ASSETS
.Create a new Asset
.Asset: A001
.Enter a description
.Calibration?: YES
.Change status to ACTIVE
.Create a second Asset
.Asset: A002
.Enter a description
.Calibration?: YES
.Change status to ACTIVE

.GO TO >> PREVENTIVE MAINTENANCE >> PREVENTIVE MAINTENANCE
.Create a New PM Record
.Asset: A001
.Lead Time (Days): 30
.Job Plan: BREAKINSP
.Work Type: CAL
.Work Order Status: APPR
.Click on Frequency tab
.Uncheck the option 'Use Last Work Order's Start Date to
Calculate Next Due Date?'
.On Time Based Frequency section
.Frequency: 15
.Frequency Units: DAYS
.Target Start Time: 12 AM
.Estimated Next Due Date: [EMPTY]
.SAVE
.COMMON ACTIONS >> CHANGE STATUS
.Select Active
.Click OK

.Create a second PM Record
.Asset: A002
.Lead Time (Days): 30
.Job Plan: BREAKINSP
.Work Type: CAL
.Work Order Status: APPR
.Click on Frequency tab
.Uncheck the option 'Use Last Work Order's Start Date to
Calculate Next Due Date?'
.On Time Based Frequency section
.Frequency: 5
.Frequency Units: DAYS
.Target Start Time: 12 AM
.Estimated Next Due Date: [EMPTY]
.SAVE
.COMMON ACTIONS >> CHANGE STATUS
.Select Active
.Click OK

Now we have the following scenario.

SITE-A
PM1 WITH ASSET A001
PM2 WITH ASSET A002

SITE-B
PM3 with ASSET A001
PM4 with ASSET A002

.Bring up PM1 again (PM FROM SITE-A)
MORE ACTIONS >> GENERATE WORK ORDERS
Uncheck flag 'Use Frequency Criteria'
Click OK
Work order was generated (BMXAA3208I  PM1 created work order
1001.)

.Bring up PM2 (PM FROM SITE-A)
MORE ACTIONS >> GENERATE WORK ORDERS
Uncheck flag 'Use Frequency Criteria'
Click OK
Work order was generated (BMXAA3208I  PM2 created work order
1002.)

.Bring up PM3  (PM FROM SITE-B)
MORE ACTIONS >> GENERATE WORK ORDERS
Uncheck flag 'Use Frequency Criteria'
Click OK
Work order was generated (BMXAA3208I  PM3 created work order
1001.)

.Bring up PM4 (PM FROM SITE-B)
MORE ACTIONS >> GENERATE WORK ORDERS
Uncheck flag 'Use Frequency Criteria'
Click OK
Work order was generated (BMXAA3208I  PM4 created work order
1002.)

.GO TO >> WORK ORDERS >> WORK ORDER TRACKING
.Bring up the work orders generated by PM (ie 1001 and 1002 for
both sites)

Target Start Date on WO 1001 \ SITE-A will be current date.
Next Calibration Due Date on SITE-A \ A001 is current date.

Complete WO 1001 (A001) from SITE-A. It must be done in the next
day.

.Bring up the work orders 1001 from SITE-A
.Change status to INPRG
.Change status to COMPLETE

SITE-A RESULT
WO 1001 - NEXT CALIBRATION DUE DATE is 6/19/23 12:00 AM
ASSET A001 - NEXT CALIBRATION DUE DATE is 6/19/23 12:00 AM
PM1 - Estimated Next Due Date is 7/10/23

RESULTS:

The Next Calibration Due date WO 1001 for SITE-A should be July
10, 2023, which will match with the frequency in PM, 20 days
ahead.


EXPECTED RESULTS:

The Next Calibration Due Date is still the date which work
order was generated which its not the same in work order
tracking and PM application.


REPORTED IN VERSION:

Tivoli's process automation engine 7.6.1.3-IFIX20230324-1804
IBM Maximo Calibration 7.6.1.0

Local fix

  • N/A

Problem summary

  • ****************************************************************
* USERS AFFECTED:                                              *
* Maximo users                                                 *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* The Calibration Next Due Date is incorrect on the Work Order *
* after completing the Work Order                              *
****************************************************************

Problem conclusion

  • The fix for this APAR will be included in a future Release

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IJ47272
    • 

  • Reported component name
    MAXIMO ASST MGM
    • 

  • Reported component ID
    5724R46AM
    • 

  • Reported release
    761
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2023-06-20
    • 

  • Closed date
    2023-06-30
    • 

  • Last modified date
    2023-06-30
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    MAXIMO ASST MGM
    • 

  • Fixed component ID
    5724R46AM
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            01 July 2023
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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