IT44025: CANNOT EXPORT CSV FILE IN VMWARE VSPHERE PLUG-IN

APAR status

• Closed as program error.

Error description

• Error Description:
  ================
  No file will be exported, when attempting to export the content
  CSV file when logging to the vCenter , then selecting a
  Datacenter or a Virtual Machine >> open Monitor tab, then select
  "IBM Spectrum Protect " to export content of the page to a CSV
  file.
  
  
  In the Network tab, located in the browser "Developer tools",
  the following error is reported:
  ContainerGrid.js?date:time tsmData= Object
  ContainerGrid.js?date:time fcmData= undefined
  3VmMonitorGrid.js?date:time got container selected: [object
  Object]GridExport:1 Failed to load resource: the server
  responded with a status of 401 ()
  GridExport:1 Failed to load resource: the server responded with
  a status of 401 ()
  3ContainerGrid.js?date:time resize auto TT-resize-32.cur:1
  Failed to load resource: the server responded with a status of
  404 ()
  
  And when pressing the Error tab twice:
  Error 405: HTTP method GET is not supported by this URL
  
  The above happens when requesting URL:
  https://"VCenter_IP_Address"/plugins/com.ibm.tsm.tdpvmware.IBMD
  ataProtection~"Spectrum_Protect_For_Virtual_Environments_Versio
  n:~9749592/"Spectrum_Protect_For_Virtual_Environments_IP-Addres
  s"-9081/TsmVMwareUI/GridExport
  
  | MDVREGR 8.1.15.0 5725TVEVM |
  
  IBM Spectrum Protect Versions Affected:
  IBM Spectrum Protect for Virtual Environments
  - Data Protection for VMware version 8.1.15.x and higher on
  Windows and Linux supported platforms
  
  
  Additional Keywords: Spectrum Protect, TS012388872,TDP4VE,
  Export, CSV, plugin
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect for Virtual Environments Data           *
  * Protection for VMware 8.1.17, 8.1.19, 8.1.20 and 8.1.21 on   *
  * Linux and Microsoft Windows platforms                        *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * see error description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in Data Protection for VMware 8.1.22.  *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• The IBM Spectrum Protect for Virtual Environments web server
  wrongly checked some http session attributes for the "export
  CSV" request which came from the vCenter plugin GUI. But the
  vCenter plugin GUI http session does not have those attributes.
  So the checking failed and user cannot export CSV file on the
  vCenter plugin GUI. These attributes checking for vCenter plugin
  GUI requests are not necessary and should be skipped.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM FOR VE DP V

• Fixed component ID

  5725TVEVM

Applicable component levels