APAR status
Closed as program error.
Error description
The IBM storage Systems under maintenance contracts covered by Gulf Business Machines (GBM) and Saudi Business Machines (SBM) should not be removed from Storage Insights.
Local fix
Contact Storage Insights support: https://www.ibm.com/mysupport/
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users monitoring IBM storage systems in * * specific regions * **************************************************************** * PROBLEM DESCRIPTION: * * Storage Insights should correctly identify any IBM storage * * systems which are under maintenance contracts covered * * by Gulf Business Machines (GBM) and Saudi Business * * Machines (SBM). * * * * Storage Insights should not flag or remove those as * * non-maintenance systems. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 4Q23 [ 54X-IBM-SI ] ( release target 4Q 2023 / December ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT44000
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-06-19
Closed date
2023-11-22
Last modified date
2023-11-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
22 November 2023