Troubleshooting
Problem
Error BMXAA0024E - The action USER-INSERT is not allowed on object MAXUSER When attempting to sync users from MAS to Manage.
Symptom
You can see that the sync has timed out. After the failure to sync you will want to review the logs from the usersync pod.
Cause
To address the error you will want to confirm that the Integration User has the sigoption to create new users.
The integration user is defined by the mxe.int.dfltuser System Property.
The integration user is defined by the mxe.int.dfltuser System Property.
Resolving The Problem
To resolve the issue, you want to review the users security rights under for the USERS application. The user will need the right to create a new user.
![user](/support/pages/system/files/inline-images/Screenshot%202023-06-15%20at%2012.58.22%20PM.png)
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"ARM Category":[{"code":"a8m50000000CbHdAAK","label":"System Administration-\u003EUsers"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
04 March 2024
UID
ibm17004293