PH54839: ERROR SCH-ERR-0022 FAILED CALL CM:500" WHEN USER LOGGED IN AS CONSUMER/AUTHORS AND TRY TO RUN AND SUBSCRIBE THE REPORT

APAR status

• Closed as fixed if next.

Error description

• ERROR SCH-ERR-0022 Failed call CM:500" when user logged in as
  Consumer/Authors and try to run and Subscribe the report.
  
  Repro Steps
  Environment = CA 11.2.2 (kit version 11.2.2-2203152000)
  - logon to the environment with account that is the Consumers
  Group only
  - run a report then attempt to Subscribe you get the following
  ERROR
  SCH-ERR-0022 Failed call CM:500
  
  It is reproducible on 11.2.4 as well and is running at the
  following link
  
  http://gateway01.fyre.ibm.com/ca11.2_lts> logon using 'Great
  Outdoors Company' namespace, uid = sbrown pwd = Education1!
  Kit_version = 11.2.4-2304110500
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Analytics 12.0.3                       *
  ****************************************************************
  Configuration Instructions:
  
  Disabled by default.  To enable set flag
  dls.allow.subscriptions.without.email.capability = true
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels