IBM Support

QRadar M6 xSeries firmware V9.0.0 for 1U and 2U appliances (IMG for USB on prem installations)

Release Notes


Abstract

This firmware update (v9.0.0) provided by IBM is intended for xSeries firmware updates on your IBM® Security QRadar® M6 appliances. This update is intended for M6 1U and 2U form factor QRadar appliances where administrators want to update appliances with a bootable USB drive to complete an on prem firmware update.

Content

Important: Select a tab to read each step of the firmware procedure.

Part 1: About the M6 firmware 9.0.0 update


Creating your USB flash drive for the firmware update requires a Windows™ host and the administrator must be on site with the appliance. The firmware update can take up to 60 minutes complete per appliance and the administrator is required to reboot the appliance after the firmware installation completes. The firmware upgrade procedures are intended for scheduled maintenance hours. If your data center does not allow USB keys, instructions and a download are available for administrators to install firmware remotely with the XClarity interface. For information about firmware updates over XClarity interfaces, see https://www.ibm.com/support/pages/node/6998777.

Supported appliances, types, and model information


This firmware update applies to the following IBM Security QRadar M6 (1U and 2U form factor) appliance types:
Hardware Details
Appliance and machine type model (MTM)
1U
IBM QRadar Core Appliance XX05 G4 (4563-Q3E)
IBM QRadar Event/QFlow Collector Appliance 1501/1201 G4 (4563-Q5D)
IBM QRadar Network Insights Appliance 1901 G2 (4563-F8Y)
IBM QRadar Network Insights Appliance 1910 G2 (4563-F7Y)
IBM QRadar Core Appliance XX48 G2 (4563-Q5B)

2U
IBM QRadar Network Insights Appliance 1920 G2 (4563-F5F)
IBM QRadar Incident Forensics Appliance G4 (4563-F3A)
IBM QRadar Core Appliance XX29 G2 (4563-Q4A)
IBM QRadar Network Packet Capture Appliance G2 (4563-F3C)
Server Type M6
Server Machine Type SR630 / M6 1U
SR650 / M6 2U
Table 1: List of QRadar appliances the M6 firmware 9.0.0 can update.

Important file changes and prerequisites in this firmware update

Administrators must ensure that their M6 appliance includes the minimum version outlined in the Prerequisite version column. If your M6 appliance does not meet the prerequisite versions outlined in the table, the administrator must contact IBM QRadar Support to discuss a custom upgrade path for your M6 appliance.
Component Prerequisite version Version in this update File name 
UEFI/BIOS 
  • ive172f-3.0.0 or later
  • cdi364m-5.40 or later
Note: Installing M6 V5.0.0 or later meets both the UEFI and XCC requirements before you attempt to upgrade to M6 9.0.0 firmware. 
ive180i-3.42 lnvgy_fw_uefi_ive180i-3.42_anyos_32-64.uxz
XCC None cdo3a2u-8.82 oem_fw_xcc_cdo3a2u-8.82_anyos_noarch.uxz
LXPM None pdl142h-2.08 lnvgy_fw_lxpm_pdl142h-2.08_anyos_noarch.uxz
RAID controller None 530-51.20.0-4374-0
930-51.20.0-4374-0
lnvgy_fw_raid_mr3.5.530-51.20.0-4374-0_linux_x86-64.bin
lnvgy_fw_raid_mr3.5.930-51.20.0-4374-0_linux_x86-64.bin
HDD None 1.39.11-0 lnvgy_fw_drives_all-1.39.11-0_linux_x86-64.bin
PCi and LOM adapters None 8.70-5.70-1.3218.0-4 ntc-lnvgy_fw_nic_net-8.70-5.70-1.3218.0-4_linux_x86-64.bin
Emulex None 31-14.0.376.10-4 elx-lnvgy_fw_fc_lp.31-14.0.376.10-4_linux_x86-64.bin
Table 2: Firmware versions and any prerequisite for each component are provided in this table.

NOTES
  • A number of hard disk drives can be installed in this appliance. The HDD update tool examines the hard disk drives that are present and selects the latest firmware version that is available for your drive.
  • The base system pack might contain other firmware packages that are not present in QRadar appliances. Firmware updates from the base system pack can be listed when the tool compares available firmware to the hardware in the appliance and display a status of "undetected".
  • For firmware questions and information see: http://ibm.biz/qradarfirmware.

Security issues resolved in this firmware update

The table lists the software versions and CVEs addressed in the firmware release.

Component File name  Updates
UEFI/BIOS  lnvgy_fw_uefi_ive180i-3.42_anyos_32-64.uxz

Fixes
  • Updated MCU to M9750653_01000161, MBF50656_04003303, and MBF50657_05003303
  • Updated SPS to SPS_E5_04_01_04_901_0
XCC oem_fw_xcc_cdo3a2u-8.82_anyos_noarch.uxz
Resolved CVEs
CVE-2015-3414, CVE-2015-3415, CVE-2015-3416, CVE-2016-6153, CVE-2017-3735, CVE-2017-3736, CVE-2017-3737, CVE-2017-3738, CVE-2017-5130, CVE-2017-6451, CVE-2017-6452, CVE-2017-6455, CVE-2017-6458, CVE-2017-6459, CVE-2017-6460, CVE-2017-6462, CVE-2017-6463, CVE-2017-6464, CVE-2017-7407, CVE-2017-8816, CVE-2017-8817, CVE-2017-10989, CVE-2017-12799, CVE-2017-12967,
CVE-2017-13710, CVE-2017-14129, CVE-2017-14130, CVE-2017-14333, CVE-2017-14529, CVE-2017-14930, CVE-2017-14932, CVE-2017-14933, CVE-2017-14934, CVE-2017-14938, CVE-2017-14939, CVE-2017-14940, CVE-2017-14974, CVE-2017-15020, CVE-2017-15021, CVE-2017-15022, CVE-2017-15023, CVE-2017-15024, CVE-2017-15025, CVE-2017-15225, CVE-2017-15938, CVE-2017-15939, CVE-2017-15996, CVE-2017-16544,
CVE-2017-16931, CVE-2017-16932, CVE-2017-17484, CVE-2017-1000100, CVE-2017-1000101, CVE-2017-1000254, CVE-2017-1000257, CVE-2017-1000494, CVE-2018-6872, CVE-2018-1000005, CVE-2018-1000007, CVE-2018-1000120, CVE-2018-1000121, CVE-2018-1000122
LXPM lnvgy_fw_lxpm_pdl142h-2.08_anyos_noarch.uxz None
RAID controller lnvgy_fw_raid_mr3.5.530-51.20.0-4374-0_linux_x86-64.bin
lnvgy_fw_raid_mr3.5.930-51.20.0-4374-0_linux_x86-64.bin
None
HDD lnvgy_fw_drives_all-1.39.11-0_linux_x86-64.bin None
PCi and LOM adapters ntc-lnvgy_fw_nic_net-8.70-5.70-1.3218.0-4_linux_x86-64.bin None
Emulex elx-lnvgy_fw_fc_lp.31-14.0.376.10-4_linux_x86-64.bin None
Table 3: Security issues resolved in the M6 firmware update 9.0.0.

Part 2: Requirements to create a bootable USB drive


To create a bootable USB key, you must have access to the following items:
  • An 8 GB or larger USB flash drive.
  • Entitlement for IBM Fix Central is required download firmware for QRadar appliances.
  • A workstation or laptop running one the following operating systems:
    • Windows™ 10
    • Windows™ 7
    • Windows™ Server 2008R2
    • Windows™ Server 20016
      NOTE: Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both.

Creating the bootable USB drive

  1. Download the QRadar M6 appliance firmware from IBM Fix Central for QRadar 7.5.x: IBM Fix Central M6 firmware 9.0.0 IMG download
    Note: Administrators can download 7.5.x software for any QRadar version as firmware downloads are identical for QRadar 7.4.x or 7.5.x on IBM Fix Central.
  2. Download the Rufus Bootable USB Tool.
  3. Insert the USB flash drive into a USB port on your Windows™ laptop or workstation.
  4. Open Rufus and configure the properties.
    Parameter Value
    Device Select your USB drive
    Boot Selection Select Qradar_IMG_M6_1U_SR630_7X02_2U_SR650_7X06_9_0_0.img
    Partition scheme MBR (Default)
    Target system BIOS (or UEFI-CSM) (Default)
    File system FAT32 (Default)
    Cluster size
    This value defaults to the best option based on size of the USB drive.

    For example,
    image 8606
  5. Click Start. The image is loaded on the USB drive.
    image 8607
  6. After the installation finishes, safely eject the USB flash drive from your computer.

    Results
    The bootable drive is ready to be used to install firmware on the M6 appliance.

Part 3. Installing the Firmware on the QRadar M6 appliance

The instructions are intended for M6 appliances that are not configured as HA (high-availability) pairs. If your appliance is in a HA pair, you must use the High-Availability update instructions found here:  http://www.ibm.com/support/docview.wss?uid=swg27047121#HA .

Booting from the USB Drive

  1. Insert the USB drive that has the bootable image into the QRadar appliance.
    IMPORTANT: Do not remove the USB flash drive until the IBM ToolsCenter completes the firmware installation.
  2. From the terminal or the KVM switch for the appliance, log in with root user credentials.
  3. From the command prompt, type: reboot
  4. As the appliance reboots, press F12.
    image 12258
  5. From the Boot Devices Manager, verify the Legacy Mode check box is clear (NOT selected).
    image 12278
  6. Locate your USB drive in the Boot Devices Menu and press Enter.
    image 12268
  7. In the Update Settings menu, verify all check boxes are clear (not selected) and click Next.
    image 12269
  8. In the Update Comparison menu, click Begin.
    image 12270
  9. The IBM UpdateXpress System Pack Installer compares the current package with the installed firmware.
  10. Verify all check boxes are selected where new firmware versions are available and click Next.
    IMPORTANT: Administrators must review the New Version column and confirm the firmware update is selected (checked). Issues were reported where firmware changes were not installed in prior releases.

    image 12271
  11. Wait for the firmware updates to load.
    image 12272
  12. Click Begin Update to install the firmware.
    image 12273

    NOTE: Administrators might be prompted with a confirmation dialogue and need to click Next to continue.
    image 12274
  13. Verify that all updates complete successfully and click Next.
    image 12275
  14. If you experienced any errors, click Save Log or click Finish to exit after a successful installation.
    image 12276
  15. The appliance must reboot to complete the firmware installation.
    image 12277

    Results
    The appliance reboots and is available for use in the QRadar deployment. If you experience any installation issues, you can contact QRadar Support for assistance and open a software support case for your appliance. The support representative can onsite request the firmware logs for review to determine the root cause of the issue or if replacement hardware is required. If the issue is hardware-related, the support representative can change the case type and involve the proper teams to schedule replacement parts.  

[{"Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwtcAAA","label":"Hardware"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Version(s)"}]

Document Information

Modified date:
13 July 2023

UID

ibm16999799