IBM Support

PH54244: CALCULATION IN INFORMIX CQM IQD RESULTS IN TR1907 TRANSFORMER CAN'T GAIN ACCESS TO DATABASE ERROR

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APAR status

  • Closed as Permanent restriction.

Error description

  • MS-E-RDS_NOGWERRMSG, The database or data source did not return
    an error message
    (TR1907) Transformer can't gain access to database '<dbname>'
    with signon information '<userid>'
    

Local fix

  • replace length function with hard coded value in the IQD, or use
    Cognos report and DQM connection instead of IQD
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * One client                                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * CALCULATION IN INFORMIX CQM IQD RESULTS IN TR1907            *
    * TRANSFORMER CAN'T GAIN ACCESS TO DATABASE ERROR              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • We are not able to provide code change to address this issue due
    to the complexity of it. We recommend customers to continue
    using the workaround we provided in the support ticket.
    Workaround:
    Hard coding the length in the expression allows the execution to
    go through.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH54244

  • Reported component name

    COGNOS ANALYTIC

  • Reported component ID

    5724W12XX

  • Reported release

    B0D

  • Status

    CLOSED PRS

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2023-05-01

  • Closed date

    2023-05-25

  • Last modified date

    2023-05-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B0D","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
29 May 2023