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IJ46737: IN THE MOBILE SR APPLICATION ASSET AND LOCATION ARE NOT DISPLAYED ON THE MAP. AN SQL ERROR APPEARS IN THE SERVER LOG.

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APAR status

  • Closed as program error.

Error description

  • Steps to reproduce:
1. Configure a Map Manager record for the user site
2. Open the Asset or Locations application and set the Service
Address for a record
3. Go to the Maximo Mobile on device and open SR application
4. Create a new SR
5. Click on the SR Asset or Location field
6. Click on the map icon in order to select the Asset or
Location with position previously configured

Problem
The Asset or Location is not displayed on the map. And and on
the server side there is an error in an SQL query

Expected result
Assets or Locations are displayed on the map and no error is
logged on the server.

Local fix

  • 



Problem summary


    

  • 



Problem conclusion


    

  • A fix for this APAR will be included in a future release.

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IJ46737
    • 

  • Reported component name
    MAXIMO ASST MGM
    • 

  • Reported component ID
    5724R46AM
    • 

  • Reported release
    761
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2023-05-10
    • 

  • Closed date
    2023-07-18
    • 

  • Last modified date
    2023-07-18
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    MAXIMO ASST MGM
    • 

  • Fixed component ID
    5724R46AM
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            18 July 2023
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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