Troubleshooting
Problem
The changes made to the cloud Pak console branding log do not reflect in the cp-console
Symptom
Customizing the console branding (logo) only for the cloud Pak (CPD) console, but the image does not get used for the cp-console (including the log-in and log-out pages) where the zen plugins are not used.
Cause
Customizing the console logo images is saved in the user management pods, which are not accessible to the cp-cpconsole.
Environment
IBM Cloud Paks that uses Common services version 3.19 and earlier.
Resolving The Problem
The fix is included with the common services 3.23.2 and 3.19.10 April LTSR. Upgrade the common services.
Related Information
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSRV9V","label":"IBM Cloud Pak foundational services"},"ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Type":"MASTER","Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS8QTD","label":"IBM Cloud Pak for Integration"},"ARM Category":[{"code":"a8m0z0000001hoCAAQ","label":"CP4I Platform Navigator"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Type":"MASTER","Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS2JQC","label":"IBM Cloud Pak for Automation"},"ARM Category":[{"code":"a8m50000000L1TVAA0","label":"Business Console-\u003ECustomization"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
30 May 2023
UID
ibm16989211