APAR status
Closed as program error.
Error description
After uploading logs for an XIV or Flash A9000/A9000R device, data collection for every device monitored by the same Data Collector that monitors the XIV or Flash A9000/A9000R will fail. The data collection status will show "Task Expired" if there is a proxy configured for this Data Collector. The following error can be seen in the log: Error reading from COS stream to file with COS key PERFORMANCE/ xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/1680534000000/168053436911 1/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx _1680534369111.zip error java.lang.NullPointerException
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users uploading support data for * * storage device * * * **************************************************************** * PROBLEM DESCRIPTION: * * In Storage Insights, after uploading logs for an XIV or * * Flash A9000/A9000R device, the data collection for * * every device monitored by the same Data Collector that * * monitors the XIV or Flash A9000/A9000R will fail. * * * * And the data collection status will show "Task Expired" * * if there is a proxy configured for this Data Collector. * * * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 3Q23 [ 54X-IBM-SI ] ( release target 3Q 2023 / July ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT43700
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-05-05
Closed date
2023-07-03
Last modified date
2023-07-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
03 July 2023