IJ46610: DOWNTIME REPORT IS NOT CALCULATED CORRECTLY WHEN THERE THE SHIFTS OVERLAP

APAR status

• Closed as program error.

Error description

• ---------------------------------------------------------------
  ---------
  DESCRIPTION:
  ---------------------------------------------------------------
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  When an asset have calendar and shift defined and the shifts are
  overlapped for the same day, whenever the user want to report
  downtime, the system does not take in consideration the shift of
  the asset to calculate the downtime, instead it calculates among
  all the shifts in the calendar that are between the start and
  end dates entered when reporting asset downtime.
  
  Steps to Replicate:
  
  1. Go to Calendar application and create CALENDAR starting on
  jan 1st 2023 and ending on dec 31st 2023
  
  2. Under More Actions > Define/Apply Shifts
  Create 2 shifts, both starting on MONDAY and days in pattern 7
  
  SHIFT1 - Define Pattern - Start Time 00:00 - End Time 23:59:59
  SHIFT2 - Define Pattern - Start Time 17:00 - End Time 16:59:59.
  
  Select the both shift created and click on Apply Shift toentire
  calendar.
  OK
  
  Validate that for each day in the calendar you have 48 hours (or
  47:58) set up
  
  3. Go to Assets application and create a new asset and define
  the calendar as the one created in step 1 and one of the 2 shift
  created in step 2, I used SHIFT1
  Change asset status to OPERATING
  
  4. Under More Action > select Report downtime action and enter
  datetimes between the same day:
  Choose Report Downtime
  Start Date: 17/04/23 02:00 AM
  End Date: 17/04/23 05:00 AM
  Hour: 03:00 as expected
  
  or
  
  Start Date: 17/04/23 02:00 AM
  End Date: 17/04/23 02:15 PM
  Hour: 12:15 as expected
  
  but
  
  Start Date: 17/04/23 02:00 AM
  End Date: 17/04/23 06:30 PM
  
  
  CURRENT ERRONEOUS RESULT: The Hour filed is updated to 31:30 (or
  31:29)
  
  EXPECTED RESULT: The Hour field should be updated to 16:30 (or
  16:29)
  
  ---------------------------------------------------------------
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  Environment:
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  Reported in Version: Maximo 7.6.1.2
  Application within Maximo: Assets
  

Local fix

• na
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * MAXIMO                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * DOWNTIME REPORT IS NOT CALCULATED CORRECTLY WHEN SHIFTS      *
  * OVERLAP                                                      *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package: release\fix pack for Release 8.8 Product.
  Introduced shift as a parameter for calculating downtime.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels