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Upgrade Predictive Insights UI to 1.3.6 iFix6 failed.

Troubleshooting


Problem

When I upgraded Predictive Insights UI to 1.3.6 iFix6, it failed with error:
version expected == 22009; version found == 
Failed on Liberty Upgrade. Rolling back changes made so far and exiting

Symptom

Predictive Insights UI didn't successfully upgrade to 1.3.6.6. The upgrade rollback.

Cause

When I performed further debugging, I found that it was caused by the following command, which returned output in another language other than English. The upgrade script didn't expect this output and hence the upgrade failed.

export PI_UI_HOME=<PI UI HOME Dir>
$PI_UI_HOME/wlp/bin/productInfo version | grep version|awk -F": " '{print $2}'|sed s/"\."//g

\u4ea7\u54c1\u540d\u79f0\uff1a WebSphere Application Server
\u4ea7\u54c1\u7248\u672c\uff1a 16.0.0.4
\u4ea7\u54c1\u4fee\u8ba2\u7248\uff1a LIBERTY_CORE

Resolving The Problem

You need to ensure that the LANG is set to English for the upgrade to complete successfully.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSJQQ3","label":"IBM Operations Analytics - Predictive Insights"},"ARM Category":[{"code":"a8m3p000000oLpoAAE","label":"Predictive Insights-\u003EInstallation Category-\u003EInstallation - Upgrade-\u003E1.3.6 iFix6"}],"ARM Case Number":"TS012842626","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

Product Synonym

PI

Document Information

Modified date:
28 April 2023

UID

ibm16987011