Troubleshooting
Problem
When I upgraded Predictive Insights UI to 1.3.6 iFix6, it failed with error:
version expected == 22009; version found ==
Failed on Liberty Upgrade. Rolling back changes made so far and exiting
Symptom
Predictive Insights UI didn't successfully upgrade to 1.3.6.6. The upgrade rollback.
Cause
When I performed further debugging, I found that it was caused by the following command, which returned output in another language other than English. The upgrade script didn't expect this output and hence the upgrade failed.
export PI_UI_HOME=<PI UI HOME Dir>
$PI_UI_HOME/wlp/bin/productInfo version | grep version|awk -F": " '{print $2}'|sed s/"\."//g
\u4ea7\u54c1\u540d\u79f0\uff1a WebSphere Application Server
\u4ea7\u54c1\u7248\u672c\uff1a 16.0.0.4
\u4ea7\u54c1\u4fee\u8ba2\u7248\uff1a LIBERTY_CORE
Resolving The Problem
You need to ensure that the LANG is set to English for the upgrade to complete successfully.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSJQQ3","label":"IBM Operations Analytics - Predictive Insights"},"ARM Category":[{"code":"a8m3p000000oLpoAAE","label":"Predictive Insights-\u003EInstallation Category-\u003EInstallation - Upgrade-\u003E1.3.6 iFix6"}],"ARM Case Number":"TS012842626","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
Product Synonym
PI
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Document Information
Modified date:
28 April 2023
UID
ibm16987011