IT43626: UNEXPECTED ERROR STATUS WITHOUT EXPLANATION FOR INTERNAL COMPONENTS

APAR status

• Closed as program error.

Error description

• The dashboard view for internal and related components, such as
  volumes and host connections, typically shows the consolidated
  status of underlying resources with colored bars along the edges
  of the component tile.  In this case there is no color around
  the tile to deisgnate the status.  No color is shown when it
  cannot be mapped to any known status values.  It should be red,
  green, or yellow/orange.  Acknowledged errors and warnings
  should not contribute to the consolidated status.
  
  The consolidated status values of the individual components
  combine and contribute to the overall storage device condition.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users reviewing the internal components *
  * of storage systems                                           *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The Storage Insights dashboard view for internal and related *
  *                                                              *
  * components, such as volumes and host connections, typically  *
  * shows the consolidated status of underlying resources with   *
  * colored bars along the edges of the component tile.          *
  * In this case there is no color around the tile to designate  *
  * the                                                          *
  * status.  No color is shown when it cannot be mapped to any   *
  * known status values.  It should be red, green, or            *
  * yellow/orange.                                               *
  * Acknowledged errors and warnings should not contribute to    *
  * the                                                          *
  * consolidated status.                                         *
  *                                                              *
  * The consolidated status values of the individual components  *
  * combine and contribute to the overall storage device         *
  * condition.                                                   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 3Q23   [ 54X-IBM-SI ]
  ( release target 3Q 2023 / September )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels