APAR status
Closed as program error.
Error description
Some of the storage device probes have failed and subsequent attempts to restart data collection manually or to run on schedule also fail. The probe data processor service is not able to make REST API calls to other services due to SocketException . getRelatedSystemsBySystem failed with exception java.net.SocketException
Local fix
None. Contact IBM Support.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users monitoring storage devices * **************************************************************** * PROBLEM DESCRIPTION: * * In Storage Insights, some of the storage device probes * * have failed and subsequent attempts to restart data * * collection manually or to run on schedule also fail. * * * * The probe data processor service is not able to make * * REST API calls to other services due to * * SocketException. * * * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 2Q23 [ 54X-IBM-SI ] ( release target 2Q 2023 / May ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT43603
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-04-20
Closed date
2023-05-22
Last modified date
2023-05-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
23 May 2023