APAR status
Closed as program error.
Error description
When viewing the data collector details, non-IBM devices (such as Hitachi, Pure, NetApp, etc) show as unreachable under the Connection Status column even though they can be contacted and data collection is running successfully.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users monitoring non-IBM devices * **************************************************************** * PROBLEM DESCRIPTION: * * When viewing the data collector details, non-IBM devices * * (such as Hitachi, Pure, NetApp, etc) show as unreachable * * under the Connection Status column even though they * * can be contacted and data collection is running * * successfully. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 2Q23 [ 54X-IBM-SI ] ( release target 2Q 2023 / May ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT43520
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-04-07
Closed date
2023-05-11
Last modified date
2023-05-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSYS7R","label":"IBM Spectrum Control Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
12 May 2023